-
February 2024 by Chantell Mazoros
Cameron was extremely helpful and wonderful to work with. Was able to upgrade into 3 new phones and a watch line quickly and he made sure everything was up and running properly! Great customer service . Overall wonderful experience . Will continue to be a loyal customer. Very pleased with the service we got.
-
February 2024 by Josh Houck
Taylor was an excellent assistant in my phone troubles
-
January 2024 by Marissa Doyle
Maria was excellent and super helpful! Thank you
-
December 2023 by adrian mcleod
Maria was extremely competent, helpful, polite and professional. I asked her every question possible; she explained everything!She willingly set it up for me. I really enjoyed my experience and walked away with a beautiful iPhone 15 Pro Max. Thank you Maria!
-
December 2023 by Paula Cordell
My boyfriend is an excellent ATT customer for many years. He just purchased new Apple Watch and iPhone 15. Evan at the Valley River Store in Eugene Oregon helped him set up his new apple phone and watch. He’s very professional helpful and knowledgeable. We really appreciate his help. Evan is a great asset to ATT. Thank you Evan for your great assistance.
-
November 2023 by amy james
Scott, Maria, and Mark at the Valley River location are friendly and helpful. Scott listened to my needs and found solutions, not just a sale. Maria processed my trade in quickly and made sure I had the information needed to watch for future billings. The manager, Mark, changed my attitude about this location. Excellent store- we will make this our "home store".
-
November 2023 by Elizabeth Clewett
Always providing the assistance I need. Thank you!
-
November 2023 by Lela Chatham
Angel was very good at understanding what I wanted and set right to it, especially since I am an iPhone idiot. He was very helpful, intelligent, and easy to work with. I have been there many times in the past and walked away dissatisfied, but not this time. I purchased a new iPhone 15 with lots of storage and several accessories. But most important was over the next several months and years, I will be paying less than I have over the last few years . BTW, Angel has a great sense of humor.
-
November 2023 by Judy Mitchell
Fast and helpful service!!
-
October 2023 by Steven Day
Very friendly staff who were able to help me with my billing questions and phone questions.
-
September 2023 by Carlena Deutsch
Mark Salvi the manager was so helpful with adding my husband onto my phone account. He was concise, knowledgable, friendly, personable, and had excellent customer service skills. I’ve had less than great customer service with other phone store associates in the past, but he was so helpful with assisting us with our needs that we both left with new phones, accessories, and in a good mood! He made what could have been a hard thing super easy and almost fun! Thanks Mark, we’ll definitely recommend you in the future to friends and family!
-
September 2023 by Jake Arias
Evan who helped us provided us with the best phone buying experience yet. Very helpful, polite, efficient, knowledgeable and not pushy at all. Deserves recognition!
-
September 2023 by Charity Loewen
Our local AT&T rep Mark was extremely helpful! He went above and beyond to help us get the most we could for our trades and make sure our bill was as told by 3rd party retailer. I have never been happier dealing with a cell phone company. We will definitely be back. Thank you Mark manager and Mark representative for everything. Valley River AT&T!!!
-
September 2023 by Edward Cutler
Mark Salvi has been fantastic helping us navigate ATT and setting up our new phones. He also helped with our military discount and setting up my Apple Watch. Thank you. Great customer service.
-
September 2023 by Tiffany Olson
Upgraded from iphone 13 pro max to samsung ultra. ended up having to leave both phones over night cause of trying to get things transferred. came in this morning to pick up my phone and no one knew what was going on. very frustrating so had to explain what happened and what was needed to be able to take my phone home. still took them another hour and a half to finish everything. kinda hoped they would of atleast thrown in a cover for my phone but they didnt... then after everythingwas done transferring i went to check my phone to make sure everything was transferred correct and one of the guys kept coming over and asking me if i was done like he was trying to kick me out... then when i did leave they all sat over in the corner and stared at me weirdly as i left felt like they were talking about how much of a bother i was to them. i personally dont feel like it was that way ? but i dont think i will be returning to this location.
