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February 2024 by Bailey H.
They wouldn't let me order a part for my truck without me paying for it to be shipped and really upsetting because I want to see the part before I buy it and if it's not the right one or damaged I'm not paying it
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February 2024 by Karl Pursch
The idiot that you hired to do your landscape work is a complete A-HOLE...this morning February 13th 8 am he purposely blew dust all over my 2016 Mercedes while I was sitting in the car..I had just had the car detailed the day before cost $300 dollars...I WILL NEVER DO BUSINESS WITH AUTOZONE AGAIN OVER THIS
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February 2024 by Scott
Needed a few things during the ice storm and the employee not only found what I needed but he noticed a generator in my truck and offered me the correct oil and anything else it might require. Nice to see someone that on the ball.
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February 2024 by Jay Jay
It's an AutoZone.
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February 2024 by Matthew Dixon
Last Sunday, while attending our grandsons basketball game at Kennedy Middle School, we had issues with our car not starting. We told our son-in-law that we may need a jump after the game. We were in luck, and our car started, so we headed to Auto Zone. The customer service tech/rep was very professional ?, informative, polite, and helpful. He tested our battery, which had no charge and helped us choose a new one. Not only did he do that, but he also installed the battery for us. I can not say enough about the wonderful and caring service we received. I appreciate ? him for going above and beyond. Highly recommend this business ?. Thanks again!
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December 2023 by Lyle Nussbaum
Very helpful staff.
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December 2023 by Mary Zeman
These guys are awesome! Every time I come in here they are unfailingly polite and they help me solve my problem. As an owner of an older vehicle and a low income person to boot, it's really crucial for me to be able to keep my vehicle running myself and I can do it with their help! Thank you!
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December 2023 by Candice Stansell
Ruth was determined, kind and soooo helpful with my battery and install. Everyone at the store was helpful and kind!
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November 2023 by Jaime Dinsdale
These guys on w11th are the best, nice, good customer service, very helpful. Can’t say that about many other businesses. We always go back to that one because the employees are great.
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October 2023 by Jina “Jeener” Mills
I get very good service every time I need help.
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September 2023 by Eric Silver
I drove up from California to pick up an auction car nearby and the staff at this AutoZone rescued me.Parrish and Cooper, in particular, were instrumental in helping get me back on the road. They recommended parts and shared advice. Everyone at this store was helpful and kind but especially them.The car I bought, which didn’t start or run when I picked it up, was able to make the 600 mile journey south under its own power thanks to them.
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September 2023 by Margot Dawson
Good store, friendly staff, no complaints. Giving them a 4 star out of respect for other AutoZone locations that were exceptional. I'll definitely go here again with a more tricky issue to give them the opportunity to impress the heck out of me like AutoZone usually does.
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September 2023 by Sequoia
I have been a life long fan of AutoZone. But the hard truth is, the district manager of Eugene's AutoZone is just BAD. Tried to take my car to two different locations for a battery change, and the staff directed us to go to other locations, talked about how difficult it was. This was for a very standard car.Avoid AutoZone in Eugene area, even if you have had better experiences elsewhere
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September 2023 by JADE.
Cooper M shared experience and gave a detailed explanation about my engine codes and gave me a recommended mechanic
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July 2023 by Portland Local
Amanda is the most unhelpful person I could’ve asked for basic questions rolling her eyes. Thanks but no thanks.
