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December 2023 by Ron Vickrey
Why didn’t I just take it to these guys in the first place. The two places I took my Ford explore to before B&G were. happy to spend my money, but did not fix the problem. B&G charged me an extremely fair price, and it feels like a brand new car. Confidence is hard to come by these days.Thank you Scott for taking care of my car.
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November 2023 by Peter Loewy
My family and I have been taking our cars to B&G Automotive for many years. I trust them to service my car regularly and to advise me of other needed repairs.Donovan is an excellent service advisor. In the instances where I've had a problem his diagnosis has been correct. That's why my problems are fixed with just one visit.I highly recommend B&G Automotive.Services: General repairs & maintenance
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October 2023 by Doug Bonham
Donavan and staff have been great helping my wife Nancy and I with our vehicle repair needs. We appreciate the friendly and professional service they provided. We have become repeat customers who are thoroughly satisfied. Thank you B&G Automotive.Service: General repairs & maintenance
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October 2023 by Jarrod Miller
Had multiple issues with our Jeep over the years, Cavey and his guys always do great honest work for a fair price and have fixed any problems that have popped up after work has been done. Can’t recommend them, their customer service or quality of work enough. These are people you can trust.
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September 2023 by Hans Engel
I was very disappointed by the service I received from B&G Automotive this time around. They said they would call me to keep me updated on the progress of my vehicle, and on 3 separate times they never called me back. I was supposed to receive some information on where to take my car with one of the issues I had with it that they said they weren't able to fix, but they never sent or gave me that info. They were supposed to give me an estimate of how much the service I did receive was supposed to cost, but never did. I also asked if they could just "check" the tightness of 2 bolts on a starter I had found was loose, thinking they would just do it, but they ended up charging me over $65 for this, that only took less than 10 minutes (charged me for a 1/2 hour of shop time!). And I had to wait there for over 3 hours for them to do this, seemingly small job! Just about every interaction I had with them this last time was less than even adequate. The old owners of the business never treated me like these guys did now, just trying to make as much money as was possible, and only corrected ONE issue out of at least three I had mentioned to them! I'll be looking for another repair shop yet again! Very disappointing that most repair shops operate this way nowadays. It's a sad commentary on life in the post-pandemic age!
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September 2023 by Sarah Sunshine
I have taken my card to this facility for years. On this day, I needed the oil changed. They had the specific oil filter ready upon my arrival. I appreciated the check ins while I waited. My dog was able to accompany me in the waiting room.On the other hand, I waited two hours for an oil change. I brought the car in at 8am. The waiting room smelled of car fluids and the noise from the street was loud. I missed being able to be driven back home while I waited for the service to be completed.Because of the years of trust built up, I would use this facility again.Service: General repairs & maintenance
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July 2023 by John L.
Absolutely wonderful business!!I have taken all of my vehicles here and they are very knowledgeable and helpful. I stopped putting electrical tape over my check engine light so I wouldn't have to visit the mechanic and started knowing I was well taken care of!
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May 2023 by Hope Darcy
Always a pleasure coming to your shop.Nice ppl, fair prices.Will be my go to car guys as long as I’m lookin down at the grass!Service: General repairs & maintenance
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May 2023 by Sandy Beck
i found my “shop”!!!! i can’t tell you how incredible it feels to know that for all my car care needs… b&g has got me coveredServices: Vehicle Inspection
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April 2023 by Mike Leavitt
B and G Auto was recommended as a good shop for my daughter. I was looking for a place that would treat my child like I would as a Dad. Change the oil and check/change all filters and fluids up to 100 dollars and call me on any issues above that. I wanted the DAD experience. Talked to "G" and he said his daughter went to Corvallis and he understood. That was almost 20 years ago and they are still good . "G" has retired but service is still very good.
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March 2023 by Marijane E.
I don't know about being fair. They are trying to charge me an exorbitant price for a used part from the junk yard. They are not ASE certified either. Two hundred dollars to replace the part with a used part. One twenty five for labor which leaves 151.00 for another hour of labor. That leaves one dollar or so for a used part.That's crazy! I am going to another garage. They think I am stupid because I am female. I used to work in the auto industry so I know something about cars.
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February 2023 by Amy T.
LOOK NO FURTHER FOR A AUTO REPAIR SHOP IN EUGENE, OR!!!Wonderful customer service, very honest, and amazing work! Easy 5 stars and will use in the future for sure.
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January 2023 by Scott Davidoff
This is a great find! I was broken down on the side of the road, called a friend and they recommended B & G! I was new to Eugene and did not have a go to mechanic. I DO NOW!!!! Friendly and GREAT service. They are very honest and the car was fixed earlier than they said even though their schedule was full! I will be using them again for all my needs!Service: Auto maintenance
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January 2023 by Chase Boehringer
Nick and the team are my go to guys. They are honest and straightforward, always going the extra mile and doing what they can to help. I highly recommend them and will only use their shop in the future.
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November 2022 by lynn stevens
Appreciate they noticed needed rear wiper blade. Always accurate, prompt and friendly service. We've appreciated B & B for over 25 years.Services: Wiper blade installation
