Best Value Automotive, established in 2013, is dedicated to helping customers find quality pre-loved vehicles that meet their needs and budget. Located in Eugene, the dealership offers a wide selection of used cars suitable for families or individuals seeking smaller options. The team at Best Value Automotive is committed to providing a positive and straightforward car-buying experience, emphasizing honesty, respect, and clear communication. Customers appreciate the knowledgeable staff, especially those who work with Jeremy, for making the process simple and pleasant. Many describe the environment as inviting and family-like, reflecting the owner’s values of treating everyone equally and with humanity. The dealership’s reputation is strong, with some customers hearing positive feedback even before visiting. The staff is known for their patience and helpfulness, especially when dealing with out-of-state purchases or transportation issues. While most reviews highlight the smooth and easy purchasing process, some customers mention minor issues with customer service post-sale, such as unreturned calls and delays in fixing vehicle problems. Despite these occasional concerns, the dealership’s core strengths lie in its transparent dealings, friendly atmosphere, and focus on customer satisfaction. Overall, Best Value Automotive aims to ensure that customers drive off feeling satisfied and confident with their purchase, fostering long-term trust and loyalty.
Bought my Audi a4 they went above and beyond when sell me this car and they were very friendly and made the whole process super easy.
March 2024
Very friendly, professional, and helpful. Got a good deal on car also !!! : )
September 2023
When I first came in, the dealer said accountant didn't have time to print application. I guess I was looking kinda homeless that day. But did have $11,000 in pocket. It was about a week later 5hey approved me - didn't even authorize a report...that was nice but had a car by then.
