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March 2024 by Alexander Chamberlin
These guys are the best mechanics I've ever had. Smart, reasonable, good people. They're always happy to explain what's going on and they don't try to upsell you.
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March 2024 by Justin K
I mean wow talk about amazing Service 10 out of 10 would recommend these guys to anyone best price in town and best prices
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September 2023 by Bailey Brooks
These guys were great. Donovan was very helpful and experienced. We took a 2004 Titan in for a blown rear axle seal and they diagnosed it quickly and correctly. Another auto shop in Eugene had told us we should just donate it because they were “certain it’s the rear differential”. I’m glad I got a second opinion at Bill and Gary’s. I appreciated that they were never condescending (as mechanics can be) and didn’t take advantage of us. They were easy to work with and I will use them again.
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August 2023 by Steven Ditmar
I can always rely on Bill and Gary's.Once again they expertly diagnosedand treated the problem. I would not trust my 350 Z to anyone one else.Thanks Matt, Ray and Donavan.
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May 2023 by Judy Deforeest
Great place to take your vehicle. Great service and honest people. Donovan is the best!
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February 2023 by Michelle Bralley
Absolutely FANTASTIC!!! They did a EXCELLENT JOB!! I recommend anyone to go get their auto worked on at Bill and Gary's.Very Grateful for them.Thank you.
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November 2022 by Frank M.
Have always taken our 4-runner to bill and Gary's , very trustworthy and a fair price! I would recommend them to anyone!
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February 2022 by chris Patrick
Honest, and ffriendly. They saved me thousands of dollars by simply being honest about what was wrong with my vehicle. I will be using them for me whole fleet from now on.
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January 2022 by Becky Robertson
We LOVE them ! I had an issue with my air conditioning unit and they took care of it they knew what to do and what parts to order it was quick service for my little car and We Thank you very much to all the staff, especially Robert he's the best!!
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October 2021 by Deveaux M.
@Robert-- Thanks for taking good care of Jaylenas bus and being very fair with her. You're one of the "Good One's"! "5-" Everyone -- Rob is a good thorough & honest mechanic! Thats rare! @kudos Great job!
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March 2021 by Badger C
Great service . friendly, honest and professional.
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February 2021 by Destiny M.
Robert was such a huge help today! I called him this morning asking for a pre purchase inspection TODAY. He was able to work me in within just a few hours & completed the inspection so quickly. It was a massive weight off my shoulders to have this inspection done before we purchased our new car. Robert, thank you for being so kind, professional & prompt.
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September 2020 by Suzie H.
I have been taking my vehicles to Bill & Gary's for 30+ years. Gary was the BEST! Always told you what you immediately needed and things to look for in the future re: your vehicles. Since Gary retired/sold his business, the service has declined significantly. My latest experience has me going to another local shop. Recent experience--Robert said that I needed an oil change, a new battery, alternator belt, fuel filter, air filter, and a mass air sensor. The tab for all of this was a little over $1,000. I told him that if someone had bothered to look at the oil change decal on the inside of the driver's side windshield, that would have told you that the oil had been changed a month ago @ the Newport Toyota dealership. I don't need a new battery--it's been starting fine. The cost of the replacement parts was over the top. They were going to charge $568.44 for the air sensor. I checked on-line and found that most were around the $250-300 price range. They tacked on about $10 for each part. I had them replace the fuel filter and replace the alternator belt. My nephew did the rest of the work. The last straw was the fact that they didn't bother to check the oil change sticker, they just 'assumed'. Gary would have caught that...
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August 2020 by ShaynaRose Shea
If you are a woman and you’d like to be patronized and lied to, this is the spot for you!!! I should have picked up my car when they told me it needed a new timing belt and water pump and that it would 1400 on top of the other 1400 of work I needed to put into the car. I should have done that because my timing belt and water pump had been replaced on schedule and don’t need to be done every 15k miles. But for some reason I let them do the other work anyway. They did a terribl
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March 2020 by Chris Tower
It’s hard to find a good auto repair shop. Bill and Gary’s is the best I’ve been to in long time. I have a 2011 Prius and they check everything and their work on it has been great these last 4 years I’ve gone to them. They only do what’s best for your car and they don’t do extra stuff you don’t need like some places. They are friendly and they take time to explain things.
