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October 2023 by luminescent buka
Love this place. It was my first time in and they were super helpful and honest. They are artisans of sound.
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October 2023 by Julie Weber
The owner really knows his stuff. We went in with an idea, and we walked out with something in the same price range but WAY better than what we thought we wanted. I am so happy with this purchase and I know where to go when I need to upgrade my other equipment.
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September 2023 by Larry Hopkins
Great high end family owned, high end audio shop. Knowledgeable, easy to deal with and honest.
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July 2023 by Ron Sammons
Tim & Chad are the best, purchased my Yamaha receiver stands speakers and subwoofer great sound and affordability.Very professional super Nice.
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March 2023 by Ken West
Bradford's has a nice selection of new and used high end audio equipment. Tim is knowledgeable and helpful. I've purchased most of what I currently have here and will go back for more.
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March 2023 by AJ
Tim and his staff are the best around. They have been in the home audio business longer than anyone. Top notch service! ?
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September 2022 by Tara Schoap
Very wonderful place assisted me with a simple replacement of some hardware for my turntable
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April 2022 by Ruggiero Canizares
Tim provides the best customer service for hi-fi in the Eugene area period. My relationship with Bradford's Home Entertainment dates back to the 1990's and never had a negative customer service experience. Tim goes out of his way and even loaned out his pair of Magnepans to make sure it works well in my listening room BEFORE any committed purchase. If Tim sells the hi-fi item, I buy local and because I know Tim will always put customer first and take care of me should I have any issues or problems. Thanks for your great service Tim!
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February 2022 by Tiffany Ray
I was extremely impressed with the service we received. We were looking for a home theater system that was good quality but wasn't a 10k system. I was familiar with quality products, but I'm no audiophile. I really appreciated the guidance and personal touch we experienced at Bradfords. We were able to listen to a range of systems that helped narrow our decision. We then brought in our own music and we're allowed to listen for as long as needed to make the right decision. We also appreciated the time and attention that went into the install. I swear that not only out system sounds amazing, but out TV looks better after the install too. Overall, I couldn't expect a better experience.
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November 2021 by Bill Johnson
Very knowledgeable staff.Friendly and attentive.Best local connection for highest quality stereo merchandise
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November 2021 by Yaakov Ben Noon
It really saddens me that I have to update my review and convert a 5 star to 1. I bought a serviced Mcintosh amplifier at a good price and was very impressed with the business and owner. I felt like I was buying from old school shop, & owner with old school integrity. The amplifier was demonstrated at the shop for a minute or so and I did not rneed more, after all - it was serviced, right? Sadly, after hooking it up at home, I started noticing that from time to time there are problems with one channel: distortion and volume changes that would go away only to return repeatedly. I was sure that once contacting the owner I will be offered help to resolve. I even proposed to invoke the 90 day service warranty and to drop the item myself. However, the emails that before purchase were answered so promptly, were now un-responded... a seller that does not stand behind his products is not someone you would like to buy from.
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February 2021 by R
Lot's of great high end gear. Very helpful and friendly staff. No pressure sales people.
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August 2020 by Syd B.
Had a fantastic experience here. Tim was incredibly helpful and not only fixed the issues with my turntable, but also gave me valuable tips on how to take care of it (since this is my first one and I know barely anything about how they work), and let me know that I could call back if I ever had any questions. I would HIGHLY recommend Bradfords!
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March 2020 by Barb French
We own an old tuner to which our components would not communicate, so I appealed to Tim, the owner, who has been in business for decades, to help me figure out how to proceed. He was VERY generous with his time and was able to get my system fully functional again. We are so grateful for his kind help. We also bought a set of speakers from him which were a great addition to our system and didn't break the bank.
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March 2020 by Megan Faulkner
Tim helped me pick out a great affordable pair of speakers for my new turntable and made sure I had all of the cords/components to get my system up and running that afternoon. Everyone in the shop was genuinely supportive/helpful and zero-percent condescending. Skip the internet and support a knowledgeable and friendly local business :)
