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December 2023 by Amy Nichols
Customer service training would benefit the employees. I bought a shirt here and went all the way home - over an hour away - and right before I was going to give it to the person I realized the security tag was not removed when I purchased it. I drove back to the store two days later with the shirt and receipt and explained what happened to the young lady working there. I told her how long of a drive it was for me to resolve their error. She simply replied, "Oh okay". When I replied to her comment, it only resulted in a sarcastic reply. So...needless to say, this is not a place I want to shop at again - employees have as much empathy as a pile of bricks and their security tags are just as effective. Heads up...These are things I would look into if I was the manager.
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July 2023 by Gothic Airbender
A bit pricey but decent quality cloths, and the staff are usually pretty helpful.
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April 2023 by David Barrett
Quality clothing store with above average employees who are ALWAYS friendly and very helpful!!!
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December 2022 by Shayne M.
Was a fan. No longer am. Went to try and get a different size of jean due to the ones I purchased being to small and because of an employee error in not taking down the right name or number I'm having to discard 150 dollars worth of jeans because they are too small. When I asked to speak with the supervisor, the employee there said she was the supervisor which she was clearly not. Or at least shouldn't be due to the lack of professionalism towards the customer. She was extremely pompous and rude. Blonde hair and big eyes. Easy to spot her. Wouldn't shop there anyways.
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April 2022 by Heather and Michael Paterson
The guys working when we went in today were awesome and helped get our dressing room. Good selection of clothes that are higher end and not cheap. Definitely will be back
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November 2021 by Lila Holman
I've always been apprehensive to shop in the "teeny bopper" stores like i thought The Buckle was. But, i took the advice of a group of ladies i trust and headed in there to treat myself to good jeans. When i walked in, i was greeted by Jacqueline. I explained that I'd recently lost 30# and needed new jeans. She said,"i love that!" And went to work! She helped me try over 10 pairs of jeans until we found the perfect fit but they were too long. Just when I thought Jacqueline's service couldn't get any better, she told me about hemming service!!Suffice it to say I am no longer apprehensive about going the the Buckle! In fact, i recommend it!
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October 2021 by KelticGreen
Excellent service! The gentleman who helped me was fantastic. I'm just wishing that they had a little more sizes above what they have.
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October 2021 by HDJ925
Vary helpful and give great advice for outfits
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August 2021 by Quinn S.
The manager at this store needs to be fired for how she treats here fellow employees.. I would give more stars, but the manager takes away 4 of them. Besides the manager, everything else is good....
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July 2021 by Athena Bell
Best styles, great fitting jeans. Helpful sale staff.
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July 2021 by Katie Jones
The staff was so kind and helpful!! They helped my daughter so much to find the perfect outfits. My husband enjoyed the store so much after we left mentioned how he was going back!
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June 2021 by Nancy Blanton
The help are so helpfull and professional and kind.loveit
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March 2021 by Logan Hardwick
I was bored because it is my moms thing and i just wanted to get out of the house
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March 2021 by Shawn Burris
I loved it! The women there have impeccable interpersonal skills and customer service skills.
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December 2020 by David N.
Taylor and Les greeted us with smiles and great personalities. They both helped us pick great clothes for gifts, amazing customer service. These ladies deserve promotions and recognition for their attitudes and representation of Buckle.
