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March 2022 by Kim Pennington
First vet visit for my calico Gracie. They were amazing with her♡♡
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March 2022 by Charles Bale
I called today and asked about my bill for a travel certificate. It was $220. Ashley put on one of the doctors on the phone and we discussed it briefly and he told me that if I didn't like it I should go to another vet. I will take his advice because the vet down the road charges about $150 less. What an arrogant individual this Dr was. I was only calling to bring to their attention that the price was triple what others charge and he basically told me to pack sand. Nice
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February 2022 by Mary Ann Vaughan
They are not my regular vet but worked my dog in, diagnosed an uti, and put him on antibiotics. They saved his life
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December 2021 by Jan Shepherd
Bush doctors are caring and friendly. Your pets are as important to them as they are to you. We have been patients of theirs since 1974. I think that says a lot. The doctors may have changed but the caring has not.
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December 2021 by Linda F.
We have been taking our dogs here for over 5 years. When covid hit more people became pet owners and Bush just kept adding patients. Resulting in appointments taking longer to get. This was not too bad as long as there was nothing critical. However, this past week, I call because my dog was in extreme pain, not moving, moaning. They did not care. I called at 8 in the morning, then again at 9. Both times the receptionist was curt. They finally tried to return my call at 1230 via email. By that time I had called 20 different vets and found someone willing to help. I responding to the email, telling them I had found someone more compassionate. The office manage sent me back an extremely curt email and my dogs records. My dog died that day. Could they have helped? Who knows but I would at least like a call, maybe pain meds to help my poor dog. He suffered. Thankfully we found another vet that cared and returned my call, Yup take your dog here if you think this was compassionate.
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October 2021 by Gail V Davis
From the moment we walk through the door, we always receive the kindest and most compassionate care. The staff is awesome, and we love our vets!
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September 2021 by Kris Christensen
They are so kind and really care for your animal. Also they get you in as fast as they can, when you think it's important.
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July 2021 by Mia Thompson
Very caring knowledge staff from start to finish. I have been going there for years. I was there this weekend with two of my cats. The doctor was the best…she always is!
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March 2021 by Amanda W.
I had 3 visits with Bush, and after my most recent visit, I'll not be returning. The reception has always been friendly, but I'm unhappy with the quality of service I have received for the costs I've paid. When I brought my cat in most recently, I was expecting 2 vaccines. I was charged a high price for those 2 vaccines and an additional tech visit which was never explained beforehand to cost money. It feels dishonest because in order to go in for vaccines, a current exam with the doc is necessary. Since that is on file, I shouldn't have to pay for a tech visit for vital signs. If there was a concern, an exam with the doctor would surely be recommended. Either way, you're paying for someone to do an "exam". I worked at an animal hospital for 7 years in Southern California and we never charged for vital signs prior to a vaccine. I was genuinely shocked to hear the bill when I was called hours later. $102. For shots you're better off going to a shot clinic. The visit before that I brought my cat in for bi-annual labwork for his chronic asthma. I also expressed concern for some limping. On exam Dr. Blystone noted pain in the back right knee. When the x-rays were finally done, after receiving a 2nd opinion, the legs weren't separated well enough to confidently claim anything about the knees. However, Dr. Blystone found a bladder stone and proceeded to tell me he needs to be on a urinary dissolution diet. If his record was checked or his history was relayed from me, she would've known that he already is on a urinary diet. No follow ups were recommended regarding this, the conversation seemed to come to a halt. After talking to my previous vet in SoCal, she took the initiative to contact Royal Canin to confirm his prescription diet was sufficient. She also recommended I confirm the stones were resolved in about 2 months with another x-ray. I'm used to a very high standard of patient care, where treatment plans are clear and there is a long-term plan. After the most recent visit, I requested my pets' medical records. The doctor's note from several months prior from the x-ray and labwork was never filled in completely. Mid-sentence the note ends. I would expect this at most a week within the visit because doctors get busy! I get it. But months later indicates a lack of attentiveness. My very first visit was with Dr. Beyerinck for my dog. That went well and it initially had me returning. Perhaps the issue is the difference between philosophy of doctors in the practice. Regardless, it seems like what I am looking for is not at Bush.
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March 2021 by H Bomb (Hbomb!)
Wonderful staff and vets!
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November 2020 by Mike M.
We would probably recommend this clinic if money is not something you are worried about. But if you go here, be ready for a clinic that may care about their profit margin as much as your pet. Here's our story. Our cat had already been diagnosed virtually with a thyroid issue as the systems were classic: weight loss, very vocal etc. But we brought her into Bush Animal Hospital to confirm the diagnosis and get a prescription. $370.00 later, we felt ripped off. While the charge for the exam and a dewormer was about 15-20% higher than we had paid at other local clinics for the same service, that would be okay if they didn't order a full blood panel which cost $268. We were not given the option of a half panel which would have confirmed both thyroid and kidney issues which were really the only two reasonable possibilities given her symptoms (this was confirmed by another vet we talked to afterwards) But they ordered a full panel that cost $268.00 "just to make sure." But our issue isn't even that we paid a premium for the visit and a dewormer it was that they ordered a very expensive full blood panel test unnecessarily. They just asked us to confirm we wanted "a blood test" with no explanation of our options AND they didn't tell us how much it cost until after the blood test was ordered the next day. In fact, we didn't even get to speak with the vet until the next day AFTER we were stuck with a $370.00 bill. Again, no issues with the diagnosis they came up with they told us everything we already knew. Our complaint is that they did everything they could to jack up our bill and we didn't find out until the next day.
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November 2020 by Wynona Marney
The staff is friendly and very knowledgable. My puppy is always happy to see them. Dr Newman is great to talk with after the examination. I really like this clinic.
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October 2020 by Burma Storrs
Been going to them with all our pets since early 1970's. Love their upbeat attitudes (front desk and exam rooms), very knowledgeable, treat our family pets like family. Couldn't ask for more.
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October 2020 by Cindy Stewart
I would not go anywhere else, doctors are exceptional and they really do care about each and every patient. They take time to know their patients and always take my concerns seriously. The staff is wonderful, very understanding and I know my kitties are in the hands of knowledgeable caring doctors. Bush Animal Hospital is who I trust to care for my precious fur babies.
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May 2020 by Bronwyn Gill
Our animals are always taken care of and happy to go! Our giant breed dog was just spayed and it was the best surgery experience I have experienced with one of our animals!
