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April 2024 by Astrid Jenkins
Their Diabetes & Nutrition team was rude, noncummunicative, & classist. Their policies disadvantage poor people without the ability to come in person. There wasn't even a hint of compassion in their voice about the struggle between needing healthcare while being poor. At minimum they need additional training on how to help folks who have difficult circumstances.
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February 2024 by Sean Tichnell
Incompetent and rude staff and shoddy medical record keeping. This facility lost all the records of my previous ODOT physical and have no record of them issuing me my previous medical card, of which I have a physical copy in my hand as I write this issued by cascade and signed by Charles Pederson.Also appointment times are a joke. Arrange to be seen at 8 and you're lucky to have your appointment by 9:30.If you have the option, go somewhere else.
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February 2024 by John Jordan-Cascade
While I found the health care providers at Cascade Health caring and professional, I am appalled by the inept treatment by their scheduling and billing staff. Even after explaining their error twice and sending the appointment business card they had filled out as proof, they persist in claiming I had a “missed appointment” in October. After more than 3 months, they have yet to admit they made a mistake and continue to bill me for what was clearly their fault. What's worse, the IT department was asleep at the wheel: prior to the October appointment date, they failed to set up my phone with their SMS appointment reminder system, which could have avoided any problems. As a matter of principle, I will not allow institutional bullying to sway me! Sadly, the scheduling and billing departments seem to have teamed up to become a dynamic duo of incompetence. If you want to avoid being billed unfairly, steer clear of this institution!
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December 2023 by Tori Robirts
I was recently diagnosed as a type 2 diabetic. After my 2nd visit I meet with Lauren Chase. She gave me a cooking idea for homemade quesadillas. I just tried it out with stunning success. Lauren Chase is now my favorite nutritionists. So far my favorite healthy meal. Now I don't need a restaurant to eat quesadillas.
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December 2023 by Skyler Tanton
Cascade medical is their for company's that pay them they don't look after the people was pretty much laughed out of their office back pain is no joke would have had better service at Chuck e cheese think its messed up this company is still in business
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October 2023 by Curtis Hale
They were very quick to see me and Dr. christianson was very fun and personable. I had a great visit.
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September 2023 by DeWayne Smith
The doctors here are very helpful. They listen and care for your needs.
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September 2023 by Blue N.
I have been seen here for over 6 months on worker's comp for an injury occurring at my job. Not only were they slow to offer tests that would have saved so much time and provided me with more accurate treatment, like MRI's and X-rays, but they were inconsistent in their reports to me, and were keeping me out of work to save their own asses. They would not approve treatment once it was recommended by a neurosurgeon, because it was $1500. Once this treatment was recommended, they told me I actually had pre-existing consistions (that no one had informed me of for the 6 months prior, or ever, and we're not documented in my 6 months of prior treatment) so they would not cover the treatment. I paid for the treatment on my own, am healed, and they still will not approve me for work for who knows what reason- they won't tell me, and it's different every time they do. I'm on month 7 of having to come here for checkups. I'm currently sitting in an exam room, which I have been in for so long that the lights turned off (pictured), and I was here on time for my appointment. They do not care about you, they care about liability and money. This place is a sorry excuse for healthcare, or any social / public service in general. By the time I've finished writing this review it is 2:15, and I got here at 1:20 for my 1:30 appointment. I was put in an exam room at 1:31. Still here. Wasting my day in a cold dark exam room. And this is a common occurrence.
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August 2023 by Andrew M
I am an industry professional in the "in home care" world, and I have the pleasure of regularly working with Cascade home health and hospice. Their staff are well trained, efficient, and compassionate. The do a great job keeping their patients supported and to empower them to be able to stay at home. As a non profit, they strive to give back to the community and they do just that!!
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August 2023 by Jed Ramirez
Karen a travel nurse who works here was amazing! She took care of getting my wife and me the Malarone medication we need for our trip to South Africa even though we where on a time crunch. She made our experience an awesome one. Thank you Karen!
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August 2023 by Tara Hubbird
What an amazing place to work!! A non-profit healthcare provider that serves this community well! I'm honored to work along so many exceptional Clinical staff members and a leadership that supports our every need! Job well done, Cascade Health!
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July 2023 by Tom
Quick and easy at home lab draws, kind and knowledgeable staff.
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July 2023 by Grummy U.
If you are not open on the Fourth of July, maybe let people know? I came here for a drug test, doors are locked. No signage about being closed. I called, still nothing about being closed. I was on hold for about 15 minutes before I gave up. Extremely unprofessional.
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June 2023 by Tina Henson
They didn't tell my husband that they are going to give him larzapam and Oxycodone together to put him in a coma. 4 days in coma. He woke up and saidyou are killing me. This is what I hear everyday in my head.they told us no one lives longer than 15 days with being on hospice. They killed him without him knowing. Wish they would have told him before
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May 2023 by Benjamin Buck
I came here for a DOT medical card renewal on Friday May 19th, and when I told the lady examining me that I had lost a considerable amount of weight, her response was, " That's not good." I feel that her response was, in my opinion, very unprofessional for a "doctor." I feel that whom ever her supervisor is should know about this. After I come back in July to be retested, I would like an apology from said examiner. I do not recommend this place at all for the rudeness and failure to share results with patients.
