Claire's

Most Recent Comments

• March 2025 by EDWARD
  Brittany was Fricken Amazing, A middle aged Man going thru My Mid-Life Crisis, She was there for Me getting My Ear Pierced...She Made My Day! Thank You Brittany, You are a Rockstar 😎😁👍!!!
• January 2025 by Brittany Villines
  We have made two appointments with Clare’s in Eugene for their $40-45 dollar ear piercing. Both times we were there, they told us they were out of the cheaper ear rings. On the second time, I ended up just paying the different for my teen. It’s really frustrating when you have teens save up money, make appointments to get pierced and they are told they don’t have enough.
  It would be nice if Clare’s could call and let you know what they have in stock before making the drive to Eugene.
• October 2024 by Richard Farrell
  Bought a gift card for my great granddaughter. She loves the store!
• July 2024 by Filthy Kevin
  Ivy did mine and my friends piercings and made the experience so comfortable and easy peasy! definitely would recommend if you were thinking about getting a piercing here :)
• July 2024 by Haylee Renee
  Wonderful customer service and lots of great energy! I got my second ear piercings done by Ivy and I could not have had a better experience. If you want a quick ear piercing with lots of giggles and no pain, come ask for ivy!!!
• July 2024 by April Smelser
  Came with my girlfriends to get our ears pierced and Ivy was SO GREAT!!! The sweetest pea and so funny had us gigglinggggg. 10/10
• July 2024 by Ransom Briggs
  Waited 20 minutes at checkout. Only one person here on a Friday doing piercings and no one at the register. Still waiting...
• July 2024 by A Brown
  Was going to get an ear piercing but they don't answer their phone
• May 2024 by Derald Hanson
  For girls
• January 2024 by Human
  Woman piercing was rude, aggressive and tried to push us to buy things that were overpriced even after we politely said we weren't interested she got aggressive and was slamming things around all throughout the piercing. Made stereotypes about me and would not stop pushing a more expensive rapid care solution that I have use before and WAS ALLERGIC TO. We stated this politely but she would not stop trying to got us to pay a ridiculous amount for what we didn't want. Pierced with the wrong earrings as well after confirming with us which pair was wanted by still charged for th morning expensive pair we did not want. Highly dissatisfied.
• December 2023 by Sandi Ash
  I wouldn't even give it one star if there was an option to go with -0-. I was just there this morning at the Valley River Center store in Eugene. Saturday, around 11:30 a.m. There were two employees there. I had seen a locked display elsewhere in the mall of Christmas earrings offered by Claires and went in to ask if they had any of those in the store. I asked very politely, not presuming or asking for any favors. Employee behind the register went from zero to 100 in rudeness in 1.5 seconds. I was flabbergasted. She went into a rant about how those dispays were locked and can only be opened by mall staff, etc. I said, "I wasn't asking you to do it, I was just asking when those earrings might be available." She was extremely dismissive and rude. The other salesperson standing there wouldn't even look me in the eye, and just kept her back to me - was this manager and employee and employee was afraid of the manager? I got that kind of vibe. Needless to say, will never darken their doors again. She could have said the exact same thing to me but in a kinder voice.
• December 2023 by I Love Chickens And My Cello
  Woman piercing was rude, aggressive and tried to push us to buy things that were overpriced even after we politely said we weren't interested she got aggressive and was slamming things around all throughout the piercing. Made stereotypes about me and would not stop pushing a more expensive rapid care solution that I have use before and WAS ALLERGIC TO. We stated this politely but she would not stop trying to got us to pay a ridiculous amount for what we didn't want. Pierced with the wrong earrings as well after confirming with us which pair was wanted by still charged for th morning expensive pair we did not want. Highly dissatisfied.
• August 2023 by Shelby Stephens
  Called today and when the person answered the phone it cut out as she was talking and so I asked if this is Claire’s and she said “I just said that” I said well it cut out so I didn’t hear. Then I asked if they carried a product which I saw online and said no we don’t. Didn’t even check. Long time Clair’s shopper and was incredibly dissatisfied with the customer service
• July 2023 by kynna mcpherson
  Have always had a good experience here. Got my first 3 lobes done and have never had any issues. Some things can be priced high but can’t do anything about that due to the company needing to make money and prices are going up everywhere you go. Very clean and organized store compared to other ones I’ve been to. Staff is always super friendly and always willing to help if you ask for it. Has some of the nicest employees out of a lot of the stores in the mall
• July 2023 by Cody Bailey
  We came here to get our daughter's ears pierced. The employee was so rude and unpleasant that we walked out after interacting with her for 2 minutes. She was terrible. I didn't catch her name, but she had orange reddish hair, lots of piercings and tattoos, and an overall miserable demeanor. Avoid her at all costs.