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May 2024 by JOEY Salazar
Extremely happy with my service here, knew my issue and got helped without any hassle of fees. Felt completely comfortable leaving my laptop in their hands, and it even got finished faster than anticipated. Would definitely come back.
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May 2024 by Bobbie Ingersoll
I am extremely happy with the competence, quality of customer service, efficiency, and honesty of Eugene Computers Services. I also like the convenient location and ease of contact by phone (hard to come by these days in many other places.) Good prices too.
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December 2023 by Isabella N.
I had a gaming laptop with a piece of the charger stuck inside the laptop. Brought it in to Mike, who was friendly and knowledgeable, and he had it fixed same day! Not only that, but he charged me half of what I was quoted at every other computer repair shop I called. He totally made my day! I recommend Computerbase!
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October 2023 by Harold Anderson
I can't say enough about Mike at Computer Base. He has compassion for his customers. I very quickly gained confidence in his ability to solve my computers problems. And he did after my having others try. I will certainly use his services again if, when needed.
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October 2023 by Ashymcwashy
Mike was super sweet and informative! I was looking at computer shops all around Oregon trying to find one I truly trust and I’m so glad I went here. Super great guy, good fair prices, and gets it done in a timely manor! Highly recommend
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October 2023 by Susan N.
Wow, what a great place to find when I was in need of computer repair/replacement last week. A friend recommended Computer Base to me and I was thrilled with the service I was given. My computer was dead and Mike fixed me up with a great newer computer, very compact and so much faster, helped me to understand what was what and gave me great service. As long as I live in the area, I will not go anywhere else for my computer needs.
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October 2023 by Margot Dawson
I feel comfortable leaving my laptop here because the man who helped me was forthcoming, honest, and professional.He managed my expectations and let me know it would take a few days. At first I thought he was rude but he is not, or not intending to seem that way.So give him a bit of space to warm up. He’s a busy man and technical folks often aren’t the most socially engaged people. I got a good vibe off this nerdy dude/savior of computers.I took pics of him and his “mess” for my review and he was a good sport about it. To me, the messy workspace looked organized in a way. They may just need a larger space to accommodate demand for their services. I think that’s a good sign he’s busy and trusted in the community.He said he’s been in business for 20 years!He also gave me some impartial advice and computer recommendations in case my laptop can’t be fixed. Whether he can repair it or not will not change my review. It’s an older gaming laptop… eventually they crash. I think if anyone can repair it (at a decent price), it’s the dude at Computer Base!
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September 2023 by Mike Hemmerling
Mike at Computerbase is way, way better with hardware than I ever thought about being - that’s just a simple fact. I hadn’t built anything in about 20 years and decided that I needed a pretty much top of the line gaming PC to replace my Mac Mini. About halfway through the build, I realized I had no idea what I was doing and panicked. Mike offered to take over the build and make it right. Even after my shenanigans with installing the wrong screws on the motherboard and generally mishandling the build. Mike was still able to build it exactly the way I would have if I knew what i was doing. And he could’ve charged me a lot more for the privilege, too - but he didn’t! Awesome experience all the way around - I would recommend this gentleman’s services to anyone in need - even with something complicated. Thank you!!!
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September 2023 by Ashly Dalton
Very reasonable service cost, quick turnaround, and great recommendations! Took my gaming pc in because of problems with my gpu. I had exhausted my troubleshooting abilities and it was time to get someone to look at it before rage buying a whole new PC. Computer Base was able to quickly figure out that it was a hardware issue, which made sense because I had done every software "fix" I could possibly do. I bought a new GPU from them and after a month of smooth gaming I wanted to write a review! I highly recommend Computer Base!
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May 2023 by Uh Oh
I called to see if they had a low profile GPU that had some muscle... They didn't but Mike let me talk his ear off and steared me in the right direction. If I ever need computer repair that I can't do myself, or someone else does, I'll recommend you guys. Thanks Mike!
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April 2023 by trmn
This place is awesome! Mike was really helpful and did a great job. It wasn't very expensive at all and was done really fast. If I ever have any computer issues in the future I will definitely be coming back here.
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March 2023 by Nola Crenshaw
Have used Mike for years always EXCELLENT service and always honest and up front. I am 64 years old but love to play Skyrim, Skyrim SE, Fallout 3, Fallout New Vegas, and Fallout 4. I use Nexus Mods and after making a very foolish mistake recently by taking my computer in to the Geek (We Don't Know Jack) Squad, and found they ruined Nexus Mods and screwed up my Skyrim and SSE. I never asked them to touch anything except to see if they could tell me why Skyrim would play fine until after I saved then it wouldn't and still doesn't restart. I have to start a new game every single time. In the past Mike always helped and now that I have early onset dementia, I really need help. Even though we live in Dallas (Oregon) now, we will still travel all the way to Eugene approx. 25 miles to bring my computer to him. Thank you Mike! You'll be hearing from me soon. :)
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January 2023 by Jan B.
Excellent service. My computer problem was diagnosed quickly and accurately and a cheap fix made me a happy customer.
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December 2022 by Edgar C.
Excellent service, knowledgeable and quick. I brought my laptop in and had it back the next day, working flawlessly! I would recommend and use again, if needed.
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December 2022 by Alec Crisman
I had a major upgrade to my PC featuring highly valuable parts that I wanted installed by a talented and dedicated professional, and Mike at Computer Base was every inch that professional. He communicated with me extensively via e-mail prior to me even bringing my PC in, he underpromised and overdelivered in a very honest and straightforward manner, and he was even available for follow-up questions once I got my computer home and began testing my new graphics card.I recently had reason to open up my PC (self-installing a new part Mike suggested), and took the opportunity to examine Mike's work up-close. He went above and beyond to ensure that my computer was put together in an efficient, safe, and performance-maximizing way, and did so all with an excellent turnaround time and very reasonable labor cost. He also recommended useful next steps without upselling, and I've already begun following his recommendations. My PC and my gaming experience in general is infinitely better off for his service and advice.I have other major PC build projects coming up, and Computer Base will be my first and only stop for my future hardware and service needs. From the jump I was taken care of, and if you reach out, you will be too.
