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August 2023 by Sarah Phelps
If I could rate zero stars, I would.I went to this establishment with, what I will admit was a long-shot request. I was prepared for the answer to be no, we couldn’t make the deal work.What I was not prepared for was being confronted with the single RUDEST “salesperson” I have ever interacted with. This person was extremely condescending towards me during our entire interaction. As I have already informed this “salesperson”, I will NEVER do business with this establishment. I have been to another dealership in the Eugene area with the same request and had a delightful experience, even though we did not end up making a deal. I still ended up leaving the other establishment, shaking the salesperson’s hand with the promise of potential future business.Sadly, I can not say the same for Crescent Automotive. Even if you had a Rolls Royce listed for $1, I would never do business here.RESPONSE: With all due respect sir, I’m not interested in an explanation of your poor social skills at that time. I hope you have better luck with your interactions in the future. I, however, do not give second chances to salespeople. There are plenty of dealerships out there. Thank you for your time.
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August 2023 by Abdo Kidwa
Absolutely delighted with my experience at Crescent Automotive in Eugene! The staff was incredibly friendly and knowledgeable, making me feel valued as a customer. Their professionalism and transparent communication set them apart. The repairs were top-notch, and my car feels better than ever. I highly recommend Crescent Automotive for their exceptional service and fantastic staff!
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August 2023 by Taylor Edwards
Asked about a service light being on which they couldn’t tell me why. Upcharged the car by 2,000 from what the website said then told me he was cutting me a deal.Told me I was picky for choosing the car which worked best for me.Just be prepared that they use credit unions to finance which puts most people owing a ton down.Had a friend who came here and had a similar experience with both salesmen.Check the vehicles or have your own mechanic do a check up because they weren’t willing to let me take the car in without keeping the price high on the car.*do not solicit me with phone calls. Thanks.
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August 2023 by Gage M.
Asked about a service light being on which they couldn't tell me why. Upcharged the car by 2,000 from what the website said then told me he was cutting me a deal.Told me I was picky for choosing the car which worked best for me.Just be prepared that they use credit unions to finance which puts most people owing a ton down.Had a friend who came here and had a similar experience with both salesmen.Check the vehicles or have your own mechanic do a check up because they weren't willing to let me take the car in without keeping the price high on the car.*do not solicit me with phone calls. Thanks.
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July 2023 by Kody L.
HORRIBLE HORRIBLE HORRIBLE. my wife and i bought a car from here that broke down on us within 2 weeks. the warranty they sold us didn't cover the repair costs either, and when we tried to cancel the warranty, and they never submitted our request to the third party company. Roger, an employee here, is rude, aggressive, unhelpful, and talked to my wife and I with complete disrespect when we called to try and fix the warranty cancellation. total scam artists. DONT waste your time coming here.
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June 2023 by Sulaf Alhemyare
Those guys are awesome, best experience. We got exactly what we wanted. Great vehicle and affordable payment. Thank you Rashid and Roger
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June 2023 by Ted Jacobs
Bought an RV with them .Roger ,Rashid and mechanic guy where great. Got new tires drove back to Colorado where I came from. Titled and registered drove awesome. Thanks guys
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June 2023 by iNocturn Gaming
Started off great until maybe seven months down the road when the car I bought from these guys decided to grenade and when I say that I mean it, these guys convinced me that the warranty would cover the damages if I bought it and everything that's destroyed is under the warranty and come to find out they will only cover half like what's the point in paying for it.... Don't trust these guys they are good at there job and will lead you into a position you don't want to be in now Im without a car and have a car that's worth absolutely nothing at this point.
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June 2023 by Drew Anderson
Recently bought a work van, everyone was very professional. Process was quick and easy.
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May 2023 by Alex Oliver
NEVER EVER BUY A CAR FROM HERE!!!!They passed off a 2011 Toyota Sienna as in good shape. After I got it turns out the Tires, Breaks, Rotors, Battery, Special lug to lower spare tire was missing, several seals have broken, stereo cuts in and out, Aux input doesn’t work, both front and back air-conditioning broken one of the servo's for fan selector was completely disconnected and arm that it moved was broken off. All of this happened within less than a year of having the van. The manager was friendly when purchasing the car but when I came back to talk to him about all the problems he was incredibly rude said there was no proof they new anything about this accused me of causing all the problems. The only thing they said they would do is give me a 10% discount at one of their mechanics. Which was more expensive than my mechanic without a discount. If I could give them 0 star I would!
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May 2023 by Trevor Stephens
Bought a work van from the team at Crescent Automotive. Transaction was fast and straight forward. Would recommend stopping in.
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May 2023 by Tako Arroyo
Answered my questions and was friendly. Will likely be back to buy the car I am interested in.
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December 2022 by Mohamed Kaanoune
I highly recommend this place to purchase your cars from! My family and I have bought 5 cars and they put us on with their best work! Excellent customer service and very quick to answer calls. Definitely a 10/10 place and would recommend it for sure.
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November 2022 by Tom E
I have bought 3 cars from them and they have always been good to me. I recommend them
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November 2022 by Tom E
I have bought 3 cars from them and they have always been good to me. I recommend them