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December 2023 by Mike Morgan
Got a dashcam installed and the team was super helpful and got the job done well. Thanks!
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December 2023 by wiley coyote
I've been struggling with the ram store for 2 months to get them to put keyless entry on my brand new truck and getting nowhere, I took it here and they did it in an hour. Way easier than doing it myself and better service than dealer.
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October 2023 by Nick Harp
Shout out to Jeremy for always doing a great job!I'm not the easiest to work with. I'll admit that.. had some issues with my most recent purchase due to technology not wanting to co exist between my phone, truck, and new stereo.On 3 different occasions, Jeremy immediately got my truck into the shop to perform diagnostics, warranted my stereo, and replaced it with a new one. And didn't give up until my issues were solved.I appreciate you Jeremy, your integrity and your hard work, your top notch man!
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July 2023 by Jodi H
The young man has helped me with every problem I take there.If only every business had someone like him, thoughtful, kind and knowledgeable.It would be a better world!
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July 2023 by GtiKai
One of the few people I trust with my car. Great audio products and service.
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June 2023 by Shandi Moses (Mom)
I only take my car to these guys. They are amazing and are very knowledgeable. Definitely don't go anywhere else
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April 2023 by Stellan Draknoid
Custom Audio Delivers,... Again.The team @ Custom Audio on W. 11th know what they are doing. I asked for a very specific thing. Jeremy walked me through the system. He is knowledgeable and considered a previous installation to choose some of the components. I had questions. He has answers. I was unnecessarily critical, even paranoid. I needed a lot of reassurance. They were patient and polite throughout.I chose Custom Audio 2 years ago to fix a horrible install from a competitor. They pulled the low end gear and replaced it with reference sound. Amazing.I brought my new Nissan Rogue SV to Custom Audio for a loud and clean sound system. I questioned every detail. They used top of the line reference equipment. At volume it sounds AMAZING. The other day I was driving home from work (it's an hour commute) and the sound was transformational.Even now, again after many questions, Dean & Jeremy have offered to make time in the schedule to help me fine tune the system exactly to my liking.I recommend these guys if you want audiophile sound at volume. I am a musician (not a sound guy) and I want great sound that can be cranked up. I'm really impressed with how they designed the sound stage such that there is clear direct listen-ability anywhere in the vehicle.Every bit of the process was clean, professional, efficient, personal, reasonable, polite and steadfast. The team @ Custom Audio stand behind their work. Unbelievable Sound Quality w/great components. Jeremy installed a Kenwood Sub for a Dynamic Bass. It's smooth like butter.Sultans of Swing sounds fantastic. Lamb Lies Down on Broadway was so emotional I felt like I was Dash tripping the streets of New York. Phil Collins is one of my favorite drummers and I can hear even the quietest fastest syncopation crystal clear. When I got home I sat in my driveway to finish the album.Custom Audio delivers,... Again.Thank you guys!
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March 2023 by Kari Kiefer
They are more than fabulous!! Thank you for the help that I received!! You all are absolutely amazing! I can't even begin to THANK YOU ALL!!??I definitely highly recommend!!??
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March 2023 by Jodi K
If I could give negative stars I would. This place has no regard for human life. Truly horrid people. There are much better places in town for car audio supplies. I can't believe they are allowed to blast music all night long past the noise ordiance time of 10 pm. They use literal mental torture techniques by playing "Baby Shark" on repeat all night every night to keep the homeless people away, it's disgusting. Not to mention it's so loud I've been able to hear it blocks away at the overtime grill.
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March 2023 by Jerry Chartier
I bought a sub with a built in amp I called to see if they could get me in and Jeremey got me in and they hooked it up they did a great job definitely worth going there
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March 2023 by Michelle Bucher
They messed my headlights up not once but twice. They don't seem to know what their doing.
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February 2023 by dre bryant
If I could give negative stars, I would. I was quoted $125 for a standard install, just the deck. When I got there, I asked what it would cost to have a line from the back of the stereo ran out so I could install my own amp. I was told $225. Wow, $100 more to have a wire ran out? I said ok and when I went to get my car, guy had taken it upon himself to install the line all the way to my trunk. I thought, well that’s worth the extra $100. It wasn’t an extra $100. He wanted $225 on top of the $125, yes $375 plus the cost of the wires. Over $400 to install my deck, I’ll add I had to have the converter piece installed with (cause the stock stereo was so big) but I provided that. I could hear a whine in my speakers when I would accelerate plus when I’d start my car, there was a pop that wasn’t bad at first, but got horribly loud with time. That whine with acceleration, my stereo had to be loud or not on to avoid hearing it. Over $400 and I installed the speakers/amp. I called about 3 weeks after and spoke with the same guy, anonymously and was quoted $150 for the same exact thing. Totally ripped off and probably could’ve done a better job myself.
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December 2022 by jameson downs
Helpful staff with a lot of knowledge. Great product lines and short turn around time on instalations. Highly recommend.
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September 2022 by Michael M.
They blast childrens techno music from their outdoor speakers at 3am. I can't tell if it's on accident, or some kind of cruel prank because the music is so obnoxious and loud. Either way, not cool.
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June 2022 by Chuck Druckenmiller
My six disc CD changer is not working it's not repairable he checked it over for free nice job
