Don's Maytag Appliance Center is known for its excellent customer service and knowledgeable staff. Customers appreciate the friendly and helpful employees who go above and beyond to assist with appliance issues. Many have shared positive experiences, such as getting free tests for parts and hassle-free returns. The team, including employees Bono and Cassandra, has been praised for being efficient and honest about repairs without pressuring customers to buy more than necessary. Quick service for in-home repairs, like fixing a dryer, has also been highlighted. However, some recent reviews indicate a decline in service quality under new ownership, with reports of unhelpful attitudes and a lack of willingness to check for parts. Despite this, Don's Maytag remains a go-to place for appliance needs, particularly for those who value personalized service over big box store experiences.
I had a really bad squeal in my dryer. I scheduled and same week they came and fixed in about an hour in my home. Very pleased!!
October 2023
Cassandra was a joy to work with, quick efficient, did not push to buy more than we wanted. Such a change in a pleasure from the big box stores. The price is seem to be about average. And she was honest about the repairs and quality of the manufacturers. I would go nowhere else
September 2023
Very nice gentleman working there today.. great customer service skills whoever the guy was who I spoke with was respectful to me and I am a woman so that lifted my spirits
