-
February 2024 by Trever Hughes
Long ways too pretend someone forgot their own shoe size. Double booked, not worth the hyped unfamiliar with the new outcomes
-
January 2024 by Karen Hansen
Everyone was helpful...and very nice ? ?
-
January 2024 by David Vail
Awesome selection.
-
December 2023 by johny rocken
I bought a pair of shoes on line for store pick up. The web site said buy now to reserve the last pair in the store. So I paid for them and went to the store to pick them up. When I got to the store they said, your order has not been processed and I should come back maybe tomorrow?! I told them how the web site prompted me to pay now to reserve the last pair in stock and I am here now and would like to get the pair of shoes I had already paid for. So instead of them getting the shoes that I spent 20 minutes online buying. They made me go out on the sales floor and find them, bring them up to the counter and then they wasted more of my time by cancelling my online order and making me buy them again in the store! If I had not gone to the store when I did I am sure they would have sold that last pair in my size to someone else and told me I would have to wait for them to restock them to get the pair I had paid for and they said they would be reserved for me to pick up. Not happy with my experience.
-
November 2023 by Lance Sellner
Not helpful in the slightest for non-standard sizes. Want to find a pair of shoes that may or may not even fit properly? Go browse our website with over 11,000 products on it first. Absolute tomfoolery.
-
September 2023 by Gloria Schmidt
Not impressed. Staff is not particularly helpful in finding what you are looking for.I was told, "we don't carry those" only to find them myself. The layout of the store is difficult to make sense of and understand how to proceed. I will only go there if I am unable to find what I want elsewhere.
-
September 2023 by James Barkley
Great prices and great selection. The staff were very helpful. I was able to use my 20% coupon.
-
July 2023 by Judy Taylor
Impressed. Ship to store was free and pickup easy. Tried in shoes before I left. Friendly Staff
-
May 2023 by Chris Hendrix
Probably one of the best selections of shoes for everybody
-
April 2023 by Susan Lockwood
Haven't been there yet but told that they have crock shoes
-
March 2023 by Julie Gardner
I rarely make a complaint publicly. Today I visited the Eugene store with two gift cards. The cashier was very rude and acted like it was a huge inconvenience to help when one of the cards would not scan. Brooke, you need to work on your customer service skills!
-
February 2023 by Becky Davis
They really shouldn’t list discounts on tbeir front doors if they don’t want to give them. The sales people act like you are asking for a handout when you ask about one of the 50 signs shown advertising the discount on the way in. lol
-
February 2023 by Mark Dade
Awesome place to find great deals on shoes and I really scored a nice pair of timberland boots and gold tip socks all for $66!!!
-
January 2023 by Adam B
Didn't feel the selection fit me. Just a shoe store. Nothing special or nothing bad. Just meh.
-
November 2022 by A Gass
They were out of my size. After waiting in line and being ignored by the chatting workers...I asked them to order the boots i wanted...and I paid for them to be mailed to me. I got home 1 hour later and noticed in the sales email that they ordered me the wrong size. So i called right away and was told it is too late they were already shipping them. Yah right. They took like 14 days to arrive and now i have to take my quite valuable time to drive over, waiti in line, and return them. All done with dsw.
