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February 2024 by L Heaton
I took all 3 of my cats to get their annual physicals and shots within the last few months. Dr. Kimball is great as are all of the technicians and office staff. Everyone really is personable - to me and the cats. Dr. Kimball doesn't suggest unnecessary tests or procedures. The information I need to know is explained well. If it appears I don't understand the information it is presented in a different way. I appreciate everyone at Edgewood.
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February 2024 by Boognish Brown
Excellent friendly staff! Dr. Kimball is the pet whisperer. Took time, showed genuine interest. My pup felt safe in his hands. Waited several months to get a new patient appt, and it was worth the wait. Night and day difference in terms of quality care I recieved from several vets elsewhere, while I was waiting to plant myself at Edgewood clinic. Highly recommend!
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February 2024 by melissa cariño
If we didn’t relocate to Cottage Grove, Edgewood would still be our go-to vet. But we still go here because the best bunny vet is here (Dr. LeDuc), and they work with Luvable Dog Rescue. After seeing some of the staff at our local vet, it was obvious some were scared to deal with a pitbull. Our pitty is the sweetest and sensitive, but the vets (esp Dr Kimball) here knew exactly how to make her more comfortable. Whenever possible, we prefer bringing our dogs and buns to Edgewood ?Here’s a pic of our late Harvey with his bonded mate, Bumi. I’m so glad they were/are seen here ??
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February 2024 by Ryan Ford
Edgewood Animal Clinic is very professional, attentive and honest. I really apricate that they do not upsell us on things we don't need. Dr Kimball is the man! He was able to diagnose my Pugs eye issue in one appointment and referred us over to a great specialist. He also called multiple times to check up on our other doggy after he had a dental procedure. I can tell they care as much about our fur family as we do!
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January 2024 by Scott Hancock
Front desk staff is amazing. Lovely people. Great care for my Yellow Naped Amazon from Dr. Leduc.
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December 2023 by Bonnie Gray
Doctor Kimball and his staff are very caring, thorough and responsive to concerns and questions. Excellent animal care! As clients for several years we give them an A+++. Our Westie and Cairn terrier love Edgewood Animal Clinic.
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November 2023 by Marian Hangebrauk
Without having any resources I thought I was giving my bunny the best service here. Before my bunnies fix they sent me multiple emails telling me to have him stop eating. That's not okay for rabbits. A mistake after asking says the staff, sure, glad I knew better. Then they refuse to order/administer the vaccine for RHDV bc they don't have enough bunnies to vaccinate. I told them I'd pay for the 10 pack but they refused. I wouldn't recommend them for any animal
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August 2023 by James Bourner
The care our dog receives here is excellent. She's an older dog, and has had surgeries as well as general and preventative care.The best vet experience I've had out of all the vets I've used, which is more than most, due to my many relocations around the US and world.Can't recommend enough.
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June 2023 by Nate Hansen
Easily the worst veterinary experience we ever had. We brought our very sick dog in three times over a period of five days in September of 2020, and Kimball repeatedly dismissed our concerns and misdiagnosed him. Our dog was vomiting and incredibly lethargic, and all Kimball would tell us was "we needed to get him eating." After multiple trips and multiple dismissals by Kimball and his staff, we brought out dog to the emergency vet in Springfield, where he was diagnosed with kidney failure. The staff at the emergency vet was leagues better than the clown show at Edgewood, but unfortunately there was little they could do, likely due to the incompetence of our primary provider.To make matters worse, Edgewood continuously sent us mailed "reminders" to bring our dog in for a check-up, despite him having passed away. Not sure what skills Kimball and his compatriots have, if any, but veterinary medicine sure isn't one of them.
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June 2023 by Jonathan Davis
Very inflexible. Have had a stray cat living in our yard for two months. Tried to do the right thing and take it in but struggled to get it in carrier the day of appointment. I called before the appointment time to let them know we were struggling to get the cat in the carrier. They gave us a 10 minute buffer and now I’m scratched up and out $70.
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May 2023 by Ceci LaFayette
Have been taking my dogs here for almost 20 years and while I no longer live in SE Eugene, I still travel for the excellent care we get with Edgewood
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March 2023 by Chris B
We've been to a few vets over the years but have been with Edgewood for several years now. Always thoughtful, thorough and friendly service. Dr Kimball is an excellent vet and we never hesitate to send our friends and family their way.
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March 2023 by Cheri Lucas
Overall. this is a good clinic. The vets are competent and I think the vets care about the animals. With that said. I followed my vet when he moved.They are often not available as they are probably close to retirement. They also change their schedules a lot and the client has to reschedule frequently. I don'T have that much flexibility in my schedule. The poor part about the clinic is the front office staff. They are very sensitive about what you say and how you say it!!!!! Be aware about asking about masks. I got kicked out of the clinic for asking. My son was even with me and couldn't believe it. I found a new vet in about 5 minues, and closer to home. Also, too many mistakes in documentation and record keeping. My animals were microchips at THEIR clinic and they had no record of it. My new vet is much closer to home and they get great reviews and only 2 week wait. I don't think they are even taking new patients. Don't be afraid to go elsewhere though because vets are taking new patients, hopefully with better office staff
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January 2023 by Leah Taylor
I love the care and attention that my cats and dog receive at Edgewood. The staff is friendly and helpful. I always feel confident that my pets are getting the best care.
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October 2022 by Ashley Gerg
I’ve been taking my cat to Edgewood since I got her in 2014 and dog 2019. The staff is always kind and understanding. It’s worth the drive from Springfield for the care my animals receive.
