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March 2024 by Kristi Cramer
Great shop for reasonably priced physical copies of used DVDs and CDs. Staff are friendly and will help find items if you can't see what you're looking for. Because items are used, you can't always find the thing you want, but we always come out with something. And we have found rather obscure items we hadn't found anywhere else.
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February 2024 by Cindy Burke
It was good, but could use a better vinyl Blues selection. We did get 3 records and are happy with them. Prices did seem a little high.
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February 2024 by Dresden Jones
I've been going to epic seconds off and on over the years since 1997. That's what? 27 years?I really love the place. And I've spent quite a bit of money in there since I first moved to Eugene after High School. The staff is friendly, mostly knowledgeable and they have a really good selection of movies and games and odd miscellaneous memorabilia.That being said today's experience was a bit of a disappointment. And ultimately I can't say the service was bad or that they necessarily did anything "wrong" per se. But I do think that they could have been a little bit more flexible.I went in in search of an Xbox One x. And it just so happens they have one, priced at $200. I might not have batted an eye at that price, but Ace Buyers half a block away has two for sale. They offer the same 7-Day guarantee. And their systems are $40 cheaper and $30 cheaper.I explained this to the sales person. And I told him that if they could wiggle a bit on the price I'd rather buy the system there because I liked their store much better. He absolutely refused to price match, or come down on the price at all.He said quote "the price is reflective of what we paid for it". Come on: their whole business is based largely, if not entirely, on trade ins. And I've traded in enough stuff to know that they didn't pay anywhere near $200 for that system. Coming down a small amount still would have netted them a profit and it wouldn't have made for a continued happy and loyal customer.That may be the stores policy or not. It may just be this individual but in my opinion it was a little short-sighted.Reducing the price a small amount to be competitive with a nearby store would have been smart business. I would have bought the system, and probably a whole lot of games to go with it. I went in there ready to spend money, and walked out spending nothing. Instead I walked back to Ace buyers and bought their system and a bunch of games.Consider also that I've spent $400 in there in the last 3 weeks alone on a PlayStation 4, games, movies and miscellaneous.So the question is: was an inflexible policy, and $30, worth losing all the money I would have spent moving forward? By losing my business, ultimately they lost a lot more than that $30.Little sad about it. I've so enjoyed shopping in this place over the years and I probably won't go in anymore.
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February 2024 by Bond Mark
We found 3 awesome used games for someone’s birthday. Great location! Close to the bus station. My kids ride the bus to hear all the time. if you’re driving, there’s curb parking right out front.
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February 2024 by Ocean M.
bought and sold dvds here multiple times, im so happy to have this place right around the corner because my dvd player is getting me through the winter and i had no idea id be able to find such good affordable movies on dvds nowadays :)
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February 2024 by Nicholas Alston
Lovely local shop. Didn't seem to have a great knowledge of retro video games. Otherwise really fair
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January 2024 by Sandy Wilcox
This place is a treasure of media, not to be missed if you have some time to browse their DVDs and Video Games.
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January 2024 by Jenna Cripps
Staff is very friendly. I've found a lot of gems over the years. I generally don't get a large haul each time but I find a lot of things I haven't seen again. They even have accessories for your records! I bought two vintage carrying cases and LOVE them. Pricing is reasonable.
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December 2023 by Jkpopper
I love buying switch games here
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December 2023 by Richey Thomason
Huge inventory. Respectful workers.
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December 2023 by maria ellis
Very helpful and accommodating
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December 2023 by Oceana57
Polite and helpful staff. Benjamin is a stand-out.
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December 2023 by Lane Ludington
I had a problem with controller and they made it right I'm very happy with my purchase and the kind staff.
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December 2023 by Rick Douffet
I always go in here when I can that's one of my favorite places to go to they always have something that I either don't need or absolutely want but we usually don't leave empty-handed The guys are awesome The prices are wonderful.
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November 2023 by mark baumgardner
Excellent selection and a helpful staff. One of my absolute favorite used music, movie and game stores in Eugene.
