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June 2025 by Anthony Smith lovan
I called this morning, and I just felt like the employee just didn't want to be there. The way they talked to me, they were overtacking me.They wanted to go all know-it-all you know I don't know. Terminology, I had simply 36 labels that I had to get printed for shipping. They're literally a shipping store. I have pdfs, and I wanted them printed. They made it so difficult that I just hung up and went to the ups store who is very nice. And it's just gonna do it You should get your employees in check. They're rude, and they don't listen and that was just ridiculous. That's just my opinion. I'm sure the rest of the store is great and shipping with fedex is a goodI don't want to harm the whole store because of one incident.Just saying this guy was an rude. Saturday morning june 28 3025 9:20 am
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March 2025 by Aaron Harvey
Joel went out of his way to create a professional and accommodating atmosphere he knocked it out of the park 10 out of 10 stars
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March 2025 by Brenton Sherwood
Joel was excellent. Efficient and pleasant service. Will return.
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March 2025 by Nick Plamondon
So, I'm from out of town and my local print shop had troubles printing my double-sided tri fold flyers so on my way to make sales calls I come into this random location to see if they can make copies. The man working made perfect copies and had a little wood jig to help fold the flyers by hand perfectly every time. He folded a bunch for me, showed me how to fold them and showed me how to fold them at home if I don't have his board. My mind was in a million places, so I didn't think to get his name, I took off and have drove 2,500 miles in the past couple weeks since I was in there, but I haven't stopped thinking that I owe him a review, and he did not ask for a review for the record.
These guys don't know how much they help little guys like me grow my business. Thank you very much !!!!
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October 2024 by Casey Rigsby
I didn't think they were still there but they are. I am glad. I got photocopies and a soda. It was so much fun .
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September 2024 by 魏樂成
The staff are not properly trained, frequently interrupting customers and even slamming the table, which feels both unprofessional and disrespectful.
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May 2024 by Cathy
FedEx is great I use them to deliver my cat’s refills
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May 2024 by Julie Lindholm
Greg was very kind and helpful when I got my passport photo done, great customer service
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May 2024 by Rose Marie Waring
They are always polite and helpful when I ship from here. My store of preference.
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March 2024 by Kevin Beckman
Had a package shipped to a friends house, I am from out of town and based on a military facility, my residence/drivers license is from Oregon.The freind had to suddenly leave town and they would not be there when the package arrived. I arranged to have it shipped to this location and held for my pickup.I called this location.The person at that location said I would have to produce a piece of mail with my name and the original shipping address in order for me to pickup the package.I said I have the email notification, the charge on my credit card, the tracking number, many forms of Identification (federal military ID), and I still won’t be able to pickup the package?He said, No, FedEx requires your name and address be on a piece of mail in order for you to pickup your package.I became upset and said some colorful metaphors out of frustration. I was not cussing them out, I was upset over a small technicality that would hold my $12.000 package hostage.So maybe from now on I will reconsider purchasing a high dollar package from a shipper if they use FedEx.Note: I called the shipper and they said this is the first they had ever heard of this, that they are glad to know, they may use this situation to reconsider using FedEx in the future.I asked to have the package redirected to a close location near my Army Base, I am awaiting an update.If I can’t get my package I will be disputing the charge on my credit card, I will be considering further options, I will contact my base judge advocate generals office and see what they advise.
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January 2024 by kaci guerin
BEWAREExtremely disappointed- My husband and I went to the fedex office to have an iPad shipped to my daughter in college. She needs it for school. I wanted to make sure it would be insured since it was an expensive item. I had it boxed up when we took it in. Your employee at the fedex store said in order for it to be insured he would have to pack it. So he unpacked it and put it a fedex box weighed it set it on a counter behind him and gave us a receipt- said he would finish it when the line of people was gone. When my daughter received the box- it was NOT in there. There was no tampering of the box or damage , the fedex tape was still intact. I hate to insinuate that your employee took it out of the box before he sealed it up- but I can’t think of any other way it wouldn’t have been in the box. Since it was sealed when she received it from the carrier. My husband and I are so disappointed that this would happen with a fedex office. It never crossed either of our minds that an employee would have the ability to do something like that. Maybe there is video in the store that we can review? I’d be curious if this has happened more than once at this location. FedEx is now denying our claim- saying there was no damage to our package. Back to UPS for shipping going forward.
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January 2024 by Melly S
Greg deserves a raise or a recognition. The branch was so busy this evening almost before closing and he handled everything like a boss with a smile!
I've been to this place probably 3-5x in the last 2 months and have always received excellent customer service from the people that works there.
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December 2023 by Kevin E.
I appreciated the excellent customer service from the Manager, Joel this afternoon. Thank you for making the transaction so easy and effortless. All the best!
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December 2023 by Melanie Sastria
Greg deserves a raise or a recognition. The branch was so busy this evening almost before closing and he handled everything like a boss with a smile!I've been to this place probably 3-5x in the last 2 months and have always received excellent customer service from the people that works there.
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December 2023 by A. Hiram
Greg took care of everything like a boss! Thanks for your hard work Greg
