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November 2023 by Levi Sager
Brought a cheap watch in for a battery replacement. Young man said he didn’t “have the right tool” to pop open the back. Went out to my car and used a screwdriver for glasses to easily remove the back and came back in for the battery. Lazy customer service.
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July 2023 by Ken Smith
I usually only leave reviews when I’m super impressed, and Kelsey left a great impression. I love feeling valued like I’m a person and not just a sale and they did that here 100%.
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July 2023 by Ken S.
Bought a gold band wedding ring here. Because of Kelsey, I am going here for all my future jewelry needs. Above and beyond helpful.
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March 2023 by Charles Booth
Went to look at earrings for Valentines Day. I stood for at least 5 min while 2 employee had a full conversation. I was ingored. Not the first at Fred Myer Jewelry. Very poor customer service.
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January 2023 by Herbert Lincoln
Friends and family deal is awesome
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December 2022 by Geddy Johnson
Was ready to spend a few hundred on a necklace for my gf Christmas gift,, standing at the cases looking for 5 minutes one employee said hi to me, that’s it…No one offered to help or sell me anything!I’m standing and looking, 5 employees standing and talking to each other, no one wants to help me buy an expensive necklace!!!So I just walked off with a smile, they still didn’t offer any assistance or ask anything… I got one word at this place and it was Hi… ppppphhhhhIf you wanna buy some jewelry I wouldn’t waste time here…
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November 2022 by Bryar Starr
Kelsey was a huge help today! We went in to look at men’s bands and while we were there inquired about a small issue we had with a diamond ring that we previously purchased at the Springfield location. She quickly found a solution and we left very happy! We are looking forward to working with her again for all of our jewelry needs. Thanks Kelsey!
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August 2022 by Leslie D.
I took a necklace in for repair. They said it could be soldered. It was a very fine chain but I took their word for it. I picked it up after the repair, wore it for 10 minutes, and it broke again in the same spot. I took it back the next day and they refused to refund me, instead suggested putting another chain on it for $47. I will never take anything to FRED MEYER JEWELERS again.
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June 2022 by Stephanie Lestenkof
There was only 1 guy working there & 4 customers & we were first so he did help us & asked what we were looking for. He seemed more distracted & let us choose but didn't explain the features of the watch we wanted, which is what I needed cause I don't know much about men's watches. He was polite but I would have liked to hear the pros & cons of what I was spending so much money on as a gift. Instead I had to research myself & bought the watch really just based on the look. I didn't know that other options had specific features which would have been nice to know those options.
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May 2022 by Dan Hernandez
Great help and easy to get your stuff work own
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January 2022 by Steve Grimes
Very friendly and quick service!
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May 2021 by Emily D.
I have switched all our shopping to Fred Meyer because they are friendly, kind, and don't treat me like a second class citizen for not wearing a mask. Thank you!
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March 2021 by S E.
Every time I shop here, there's a problem. Either a digital coupon doesn't ring up correctly, a product is priced incorrectly, self checkout doesn't work, long lines at cashier staffed lanes, too few cashiers. Oh, and management does not enforce mask wearing. Employees are friendly and helpful but they don't get paid enough to work here.
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January 2021 by Yesenia R.
Bought some Brie cheese from the west 11th Fred Meyer this evening after work and I live in thurston I'm disgusted!! Got home just to open for a charcuterie board night and half the cheese was gone and opened. Sad/mad it was the one time I actually didn't care about getting my receipt. I wish I would've checked. Not eating that
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December 2020 by April Cloutier Walker
overwhelmed by the amazing choices here.. I did a grocery pickup tonight..and was treated with lots of respect and kindness when I had to do a ebt pickup. so much nicer then going to other large stores.. Fred Meyers has made a friend for life.♡