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March 2023 by Kitty Harwood
Lots of cool stuff. Friendly staff.
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February 2023 by Melissa Medina
Can't rate the customer service because there was none. Heck, the other people that came in thought I worked there! Barely, and I mean barely a timid nod for a greeting. And get this, I caught her actually playing video games on her screen instead of watching the store. No, "Can I help you?" When she noticed I caught on to her she nervously started fumbling about acting as if she was working. Did not greet others in the store. In fact she looked like she couldn't wait for us to leave. Go to FYE. Better prices, friendly, fun and they actually say HELLO
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January 2023 by Brian Kindle
I came in looking for gifts for my nephews birthday this month, I left empty handed as there we're literally no employees in the store, and merchandise was not priced clearly on items I wanted to purchase if I could even find a cashier. I did like their selection of board games and puzzles though. Not sure if I will be back to this location again.
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January 2023 by MysteryCoyote Playz
Nice place
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December 2022 by Brandon Imagnome
Employee talks on phoneIm Leaving because it seems like she likes to talk instead of help and as soon as the person is done buying their stuff at the register she jumps right back on her phoneDo that on your break ?Bad customer serviceBad business
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August 2022 by Brandon Hemphill
Employee talks on phoneIm Leaving because it seems like she likes to talk instead of help and as soon as the person is done buying their stuff at the register she jumps right back on her phoneDo that on your break ?Bad customer serviceBad business
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August 2021 by Emily Anderson
Love their selection, however 90% of the toys do not have prices on them. Great tactic to get young kids hooked into thinking you are going to buy the toy since you have to take it up to the counter to ask the price. That said, don't be shocked when you ask and find out items are extremely over-priced. A toy my daughter asked me to get her at this store was $21.99. I told her no, took her to Target and found the same exact toy for $14.99.
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July 2021 by Nathan Garrett (Nathan Garrett)
There are lots of fun choices for the kiddos.
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January 2021 by Pirates Customs
worst customer service experience ! i purchased a 120$ item and it was broken when i opened the box. i called repeatedly for 2 hours and EVERYTIME the Phone was answered then hung up...... I CALLED ON 1/5 FROM 1PM TO 4PM AT THE EUGENE VALLY RIVER MALL LOCATION WHO EVER WAS ON THAT SHIFT SHOULD BE FIRED !!!!!! FYI IF YOU CALL THE NUMBER GOOGLE GIVES IT SAYS OUT OF SERVICE SO I HAD TO LOOK IT UP ON THE WEB
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November 2020 by Jaclynn Hopple
Nice environment, but incredibly over priced.
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December 2019 by Yuki Hatake
Buy Toys For Christmas
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December 2018 by Mashayla Phillips
This has been my go-to shop calendar shop for a couple of years now. They always have my favorite Marvel comic calendars along with other popular themes such as games, comics, animals, and sports. Great place to shop for next year's calendar.
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April 2016 by Erica W.
This is a great place to find themed games and puzzles. I love this store around the holidays for Christmas presents. They have a ton of themed games, like Monopoly, but with different themes, and much more. The selection is really great. They also have puzzles, and calendars. I've found great planners in here for many years. The employees are helpful, always asking if I'm looking for anything specific and wanting to know if they can help. Usually I just want to wander around and check everything out, and they are more than happy to let me do it. I always find great stuff in this store. I would highly recommend this store to everyone. I've been shopping at this store for many holiday needs for years and will continue to do so.
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November 2011 by Yurt F.
Although this is a franchise, and looks like bland corporate blah from the outside, it's run by a really nice lady who has a lot of control over the inventory and is selecting AWESOME STUFF. You'd think it would be nothing but overpriced overstock inside, but no! It''s a very large selection of clever and interesting games and toys. This is a really good place for one-stop Christmas shopping - you could easily get presents here for all ages. I do most of this kind of shopping online, but I saw multiple games for children I'd never heard of and am really interested in buying for my family. Secret jewel in the mall! Go spend money there so they stick around!
