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February 2024 by Ducnan McGladrey
I hit a curd bmduring the last ice storm and desperately needed an aliment. The folks at Goodyear were extremely helpful. They even got me in and out supper fast so I could get to work on time. I'd definitely recommend them!
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November 2023 by Traveling Girl
Nice service. Reasonable pricing. Good products.
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October 2023 by Macy V.
They don't honor the prices on the Goodyear website. They also were going to charge me for installation when they had a special for free installation. I went home while they installed my tires and they didn't call when they were finished. They were more concerned with add-on purchases and pushing me to spend more money. Will not go again and recommend purchasing tires elsewhere.
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July 2023 by Terry Valdez
I appreciated the overall friendly and thorough service. They accepted ny military discount, and they had fair prices for an alignment. I look forward to doing business with them in the future.
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July 2023 by Edson Cabrera
Why do you sell tires you don't plan to continue to carry? Bought 4 tires last year. I screw got in my tire. This business claims I waived a warranty protection plan. Lies. I was never offered one. They refused to patch my tire. Didn't have another one for me to buy from the same set I bought. Asked my to buy different brand that cost more. BEWARE THIS LOCATION.
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July 2023 by Charlotte Tauber
Andrew helped us get back on the road quickly. He was courteous and quick!We appreciate him squeezing us in on a busy Saturday.
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February 2023 by Summer Adams
Great customer service! They were honest and friendly. Did not try to hustle me for something I didn't need and made sure all my questions were answered. Really good prices too.
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February 2023 by Michele P.
I had an oil change on my Tacoma. The mechanic failed to shut the hood properly and It bounced open when I got on the freeway. not all the way open, just up and down several inches because it wasn't latched. This wasnt happening before. I am afraid to drive it, and cannot open nor close the hood now. I called Goodyear to ask them to fix it, but they have no mobile mechanics and I was told to go in again. I'm afraid to drive with an unlatched hood. Their nonchalance and refusal to accept responsibility is what irked me enough to write this review. A neighborhood mechanic would have sent someone over to close it- or more likely, would have taken the time to close it properly in the first place. Dealing with a no-one cares business, is fine until they mess up.
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January 2023 by Wil P.
Seems Goodyear HQ or the local manager can't even get their token, formulaic replies right. I never mentioned my travel plans. All of this screams, "We don't care." And I know no place like this does. But they did take a lot of my time and couldn't even muster a sincere apology when I stood there three hours later and my car had never been moved.
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January 2023 by Dale Stucker
We were visiting downtown Eugene Sat evening from Boise and celebrating new year's eve when we discovered that our right rear tire was almost completely flat at 4PM. We were planning to drive back Sunday morning and were Very Grateful to find that Goodyear Auto Service was still open for business. Especially knowing that other tire stores had closed early for the Holiday. Thank you Goodyear for saving the day!
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January 2023 by Elijah Ramirez
I work here but it's still pretty awesome ! I do what I can to help people out . And the tires are awesome here even if I didn't work here I would still get Goodyear tires they have some great options / good prices / deals .
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December 2022 by Jeremiah Taylor
Went to get a check in on my 3 year alignment and thankfully they let me know someone had removed my spare tire from under the vehicle (a Turo renter). I wouldn't have known til I needed it otherwise. Outside of paying 1700 for 4 tires, I always love this place.
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November 2022 by Socrates G.
I was impressed with the customer service given when I walked in the door. The front person was busy, so the manager came out of his office to help me. This doesn't sound like a lot, but I believe that it was given that good customer service can be hard to find sometimes. My car was there for the "Best" package, and they were finished when they said they would be. I will go there again for service.
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November 2022 by Marc Buckhantz
Consistenly wrong diagnosis. Broke my lugnuts last time in for a brake check. Go elsewhere.The slick corporate response below seems not to emanate from that location, but to be a Goodyear corporate measure in response to the negative review. I assumed that's why it's an 800 number, not the local location's. So I called after hours and sure enough, the number routes to another tire shop, not even Goodyear.
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October 2022 by Flower Fiore Fiore
I've been getting my cars serviced for 45 years. This Shop is top notch. The manager, Blair & the workers go above & beyond to insure your getting the product or service you need.
