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February 2024 by Erik Charlat
Always have a great experience with Wen every year. This is the third year she has done my taxes and I am extremely satisfied with the service I was given. Highly recommend
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February 2024 by Andrew Standeford
Could not understand the person preparing my taxes I figured out after leaving if I waited and took care of a divorce then filed I could have got a bigger return only to find this out after my taxes are submitted.
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February 2024 by Daniel Medina
Beyond great service and kind as well.
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April 2023 by Brooke Rathbun
Too annoying in the lead up to the appointment so I ended up cancelling: Constantly sending me texts and emails asking me to confirm my appointment, threatening my spot if I didn't! Maybe when people make an appointment with you, don't repeatedly ask them if they are sure?! And, if people are failing to show up, charge a nonrefundable booking fee if they don't cancel with at least 24 hours notice. Have some common sense when it comes to good service, please!
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April 2023 by Gerald Walters
They were friendly and very helpful. I will use them again.
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April 2023 by Noelynn Begay
Treating your employees are and is important and with respect that goes both way
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May 2022 by Oria Oberholtzer
Way over priced for something most people can do online with Turbo Tax. I paid over $300 for my taxes to be filed correctly and have received a letter from the IRS stating that it was not filed correctly at all. They have also not communicated back about the mess.Not worth the money AT ALL. I wish I would’ve went elsewhere.
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February 2022 by Robert Beria
My Tax pro has been extremely helpful for me the last couple of years. She answers all my questions when I have any.
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February 2022 by Vanessa Rodriguez
Allaina my tax preparer was very thorough and explained things so they were easier to understand.
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February 2022 by William C.
Called for an appointment and got a link to download all my documents. Downloaded everything and went to the appointment. Couldn't find my appointment or any of my information. I try to be understanding, mistakes do happen. The ladies up front were polite, however the "Tax Professional" Wen Tsai was very rude. Made it clear my time didn't mean much to her. Have gotten really good service at other locations. Go somewhere else.
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April 2021 by Kathleen Carney
Without a doubt Miko Falsgraf is the BEST Tax Practitioner I have ever had. PERIOD !
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April 2021 by Kathaleen Moceikis
The tax software as usual went well, however we found out that some tax credits had changed because of Covid-19 such as EIC after filling. I called and they said we would have to file an amendment but would not be available until the IRS accepted our return in mid February. So we waited. IRS accepted our return, then we tried to file an amendment but the link was not on H & R Block, contacted them again and the said we had to wait until February 24th, waited again. Finally, the link was there but no instructions for what we needed. Called again and was told we would have to go into an office. Called local office and now they want to charge us again to receive help. Always use H &R Block, never asked for help before. We are very disappointed and next year will be using a different company. No Stars 00000. Now they even made us choose a rating to post.
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April 2021 by Judy Wentworth
Quick, efficient service. Courteous.
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April 2021 by Michelle Reil
The lady was very helpful and explains everything to me
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April 2021 by Melody Gore
Our tax prepare was very thorough and friendly
