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August 2025 by Oo OoOh
They take too long to deliver.
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February 2024 by Mary
This is an unethical company that advertises themselves as the opposite. They have been extremely unethical with their credit card scheme. I have tried to pay and complete all business with them 3 times and they still act is if they haven't gotten payment and keep charging me. It's really unbelievable.
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April 2023 by Beth Mandeville
Birthday month is always a must.
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May 2022 by JoAnn Spees
I enjoy wearing the dresses from J Jill. They are comfortable, cute and the type of material I can wear.
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August 2021 by Kimberly Fitch
I always have the greatest experience here. Wendy and her crew are so knowledgeable and helpful. I never leave feeling like I was “sold” an item, but more like I shopped with friends. J Jill makes going to Valley River worth it!
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August 2021 by Cindy Hookland
Fabulous sales staff! Friendly, extremely helpful and honest when a piece is not quite right. One of the only stores I shop.
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August 2021 by Jima Severson
Okay, love the merchandise.
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August 2021 by Laura Bauer
Worst shopping experience EVER‼️ First I was accosted by the mask monitor. She proceeded to stock me through the store, every time I picked up an item she would come and ask me would you like for me to put that in a dressing room for you? I enjoy an attentive sales associate, but sometimes you have to let people just be… Then when I went to pay for the items I had selected, there was issues with my card going through. I provided my ID so they could verify my information, address etc. That issue got resolved but I was still unable to purchase the items. I was told by the manager at this point to come back tomorrow & try again...I politely said, “I won’t be back, I’m done”. This whole interaction had taken an hour. I cut up my J. Jill card , said thank you but I won’t be back. It gets better...my employee went in to find a gift for me & they told her they knew exactly who she was shopping for. When I went in to exchange the items, I was told, “sorry all sales final” with a snicker. In the past I’ve worked for Dillard’s & Nordstrom & pride myself on providing excellent customer service. What a disappointment on all levels....5?????
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February 2021 by Nancy Blanton
Great product.and the staff is very professional, friendly and helpful, will go back.
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January 2021 by Patricia Crisp
Sales clerks are always super friendly and helpful! Shopping experience is fun...plus the I love their clothes!!!
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December 2020 by jen m
DO NOT SUPPORT SUCH A DISCRIMINATORY COMPANY. Went shopping yesterday looking for a top for Christmas pics on sunday. I HAVE A MEDICAL CONDITION THAT REQUIRED ME TO WEAR A FACE SHIELD NOT A MASK! Walked into the store about a little over half way and an older woman with short lighter hair and I believe glasses asked me if she could help me find anything. I told her I was just looking for something that jumped out at me. Then she asked if I had a mask. I told her my doctor said I'm not to wear a mask. She then proceeded to tell me that she couldn't allow me to shop in the store. So I walked out completely shocked that discrimination fir disabilities are now allowed in this country esp since these masks are a mandate not la . Governors cannot make laws only state legislators. I have never had anyone say anything since it's a face covering, well within the mandate. Will be hiring an atty.
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October 2020 by JoTodd
Absolutely my go to store for nice clothes.
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October 2020 by Ulmas Alli
The best quality clothing in the whole mall !
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February 2020 by Keith Fleshman
Great store for my wife
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December 2019 by Joanne Todd
Absolutely my go to store for nice clothes.
