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January 2024 by Crystal Field
Thank you, Andrew, at Jackson Hewitt W. 11th Walmart. I had 2 yrs of taxes to file. I was so nervous. I appreciate you!! Taxes all done!! I give 5 stars!!
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May 2023 by Robert Christy
Agent Stacey Daniluk was very helpful and also helped me with tips on readjusting my withholdings for next year.
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May 2023 by Kathy Cooks
The JHTS kiosk was inside Wal-Mart. I wish they had a waiting area, and more than two on-site reps for us last minute filers that were lined up on the tax deadline date. It was a three hour experience.Fortunately there's a Taco Bell inside that Wal-Mart. I grabbed groceries and lunch while waiting. The rep called when she was ready.Elizabeth?, the representative that assisted me was detailed, patient, and informative!Next year, I'm going to schedule an appointment!?
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April 2023 by Kat Cooks
The JHTS kiosk was inside Wal-Mart. I wish they had a waiting area, and more than two on-site reps for us last minute filers that were lined up on the tax deadline date. It was a three hour experience.Fortunately there's a Taco Bell inside that Wal-Mart. I grabbed groceries and lunch while waiting. The rep called when she was ready.Elizabeth?, the representative that assisted me was detailed, patient, and informative!Next year, I'm going to schedule an appointment!?
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April 2023 by Charla Stickland
They were friendly and helpful and helped answered all questions I had.I was really happy with them.
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April 2023 by Josh Perkett
Andrew is top tier! So is his assistant I just forgot her name
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March 2023 by Damian V
They are always amazing. The best tax consultants I've ever had. Andrew always does the best job at getting me the most out of my return. I will never use a different consultant.
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March 2023 by Steph Luna
We’ve been going to see Andrew with Jackson Hewitt for 6 years now. He always makes sure to get the best return he can for our family. He remembers our names and our children’s names before he even opens up his computer. We are very pleased with the service we receive. Andrew and Jackson Hewitt have definitely earned the 5 stars!
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March 2023 by DNR
Taxes were done ok but got no discount even though I have been a loyal customer for 10 years. He threatened to not do my taxes if I go somewhere else next year then come back the following year. Not very nice.
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March 2023 by S. L. Nicholson
Good. However, they really should have waiting chairs. It's not appropriate to stand and wait perhaps 30 minutes to be seen. We get there 10 minutes early and get seen 20 minutes after our appointment. This has happened three years in a row now. It has a feeling of disrespect.
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March 2023 by Dennis Boren
Jackson Hewitt has always done our taxes. They do the job fast and know there business.
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March 2023 by Barbie Liles
Love this place always so friendly and gets the job done been going here for yrs left last yr big mistake but I’m back for good reasons
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February 2023 by Lianna McDaniel
I've gone here for a couple of years now and always have a simple, pleasant experience. I'll probably keep going back just because it makes my life so much easier.
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August 2022 by Celia Wright
****BUYER BEWARE**** For $347 dollars, you would think that they would have done our taxes correctly, or at the very least have had any accountability regarding their errors. We were informed that we would be getting $2814 back from Oregon after we had our appointment with Andrew at the Jackson Hewitt off of 11th. After several months of waiting, we heard back from Oregon that our taxes were done incorrectly and in fact, we owe them $800. Went back to Jackson Hewitt where Stacy reviewed our taxes, stated that it was operator error, and that Andrew had flipped the withheld tax and income incorrectly- essentially mixing up the two. So now we are out of pocket $800, and they will not refund us our money for their mistake. I would recommend getting your taxes done somewhere else.
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May 2022 by Richard Ebinger
I was really amazed at how thorough and knowledgeable Samantha was and how she went to every extent to make sure that I wrote off everything I could. She was very polite and real and had answers for all of my questions. Wonderful Employee!