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January 2024 by Tammy M
Excellent customer service and repair to my vehicle. Very happy with the repair done my car looked new when work was completed.Highly recommend..
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December 2023 by Oregon Detail
The only shop we recommend, excellent work quality, craftsmanship, and integrity. Thank you Matt & Jenn & Maddie!
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November 2023 by Jt Killip
I was not born yesterday and can vouch for the impeccably impressive work and service of this family-owned auto body shop. Kustom Auto is absolutely fantastic. Almost makes me want to have another fender bender just to be treated again with such wonderful decency. Thank you Maddie, your mom, your dad, and everyone else at Kustom Auto for getting me back on the road!
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September 2023 by Shareatha Escobar
I highly recommend Kustom Auto Body without question! The receptionist is nice, patient, and had prompt same day responses to my constant follow-up emails. She did a better job at keeping me looped in than my insurance did! My car looks like new, smelled fresh and clean!
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September 2023 by Steve Hoisington
Matt and his Krew are fantastic. Whether doing a custom job or touch up I highly recommend themServices: Painting
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April 2023 by Crystal Galvan Mendez
Great experience, especially considering the difficult insurance company both Kustom and myself had to deal with
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April 2023 by Sheryl Mengel Nenow
Did an excellent repair on my car.
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August 2022 by Darin Kundert
Awesome customer service and quick repair. They do an amazing work and repairs look great. They've fixed my rigs a couple times and will always go back if needed
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March 2022 by Eric Ruston
Took my Nissan van to this establishment after it was involved in a collision in December of 2021, am located in the Bend area but all of the local autobody shops in my area were backlogged for months. I did not want to wait while further damage may have happened to my vehicle during the winter months. Needless to say, I rely on my vehicle tremendously, so selecting a shop for it's repairs was a critical choice for me. I saw the number of rave reviews on google for Kustom, so my expectations were high coming into the situation and I am grateful to report that Jenn and Kustom came through for me in flying colors. Jenn was very responsive with her communications to me, I felt that she kept on top of the repairs exceptionally well and kept me very well informed of events as they occurred. I learned that there is a general issue with getting parts due to the supply chain issue, however Jenn and her mechanics were resourceful in using OEM parts as an obvious preference but they also had to resort to sources like eBay and kept me in the loop with delivery dates for key parts. The final transaction process when I picked up my vehicle was smooth and efficient, I was able to get a run-down of everything from a mechanic and felt very assured that all of the work was done at the highest rate of quality. I will definitely return to Kustom for any future repair needs! Great place!Services: Body & Trim
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March 2022 by MIKE BECK
Was fair on the price but more important was that did a great job. Jennifer and one if the repair men were very nice
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March 2022 by Thomas Louisell
I just had some minor body work done and was pleasantly surprised to discover that they not only took care of the door damage but also an unrelated scratch on the front panel. When I say "took care of" I mean the work was meticulous and the car was done when promised. If you are looking for a professional body shop with top-notch work ethic, this is the place to start.Service: Body & Trim
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January 2022 by Amy O.
Matt did an amazing repair on our car after an accident. He was very detail oriented and a perfectionist. I love it! He said he makes sure that the car is back within factory tolerances on the body and he even blends the paint on both sides so it doesn't look like a repair. The color was a great match and nothing stands out between original and repaired. Jennifer was great with coordinating with insurance to make sure that we received new quality original parts on our low mileage and garaged vehicle, rather than settling for older salvaged parts that were unacceptable for the condition of our car. Our VW looks new again! The VW dealership even said it looks as if it was never in an accident, and they see a LOT of body and paint work come through their shop. They even immaculately cleaned our car inside and out. Thank you Matt and Jennifer! So pleased with the level of quality!
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November 2021 by Kat Sir
Highly recommend. Had my body work to fix a dent from a fender bender. The repair and paint is flawless. Car looks great ?Service: Body & Trim
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October 2021 by Paul Skillin
They did a great job and the price ended up being significantly lower than expected.
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September 2021 by Bill MacMaster
We have used them for three different autobody and accident related issues(we have a teen driver, ?. They are excellent! Family owned, kind, courteous and efficient. I most appreciate how honest and budget conscious they were. Simply the best place to go in the greater Eugen area.Services: Body & Trim
