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March 2024 by Melanie Schneider
The staff here are excellent. I was impressed by their friendliness, efficiency, and professionalism. They kept me updated as to the progress of the work and were very informative about what needed to be done. I received an estimate with two options and pricing and was given all the details I needed to make my decision. The work was completed in a timely manner, and they also offer a veterans discount!! I will definitely use their services again. (They also offer popcorn in the waiting area!)
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March 2024 by Jeeva Michael
Great place to shop. Very courteous and service minded staff.
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March 2024 by auntie kali
I just called to ask if they have a particular sized used tire, which all of the other shops, even les Schwab, Have checked for me over the phone.But the man i just talked to at this shop just told me I have to come in in person for them to "look around".How ridiculous! I'm an older woman who just can't drive around a 50 stores to find out if they have tires in my size, That's why am calling around before I go places!That's why people call stores before they go to them that the diet to make sure you have the thing!Bad customer service!
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March 2024 by S. W.
Managers need to have a chit chat with their employees. I’ve been a customer for decades. Tired of having my doors all left unlocked after they service my vehicle and they park it. And today they parked it with my driver’s window rolled all the way down! After I left and went to put something in the back of my vehicle there was the spare tire, the employee didn’t put the spare tire under the vehicle!! Thankfully I hadn’t driven home 25 miles away. ? I went back and got it put underneath where it belongs.As for the reply I got on this, I filled out your online emailed review and left my phone # for a follow up, nothing!! So, no I’m not going to call your manager.
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March 2024 by Ana Flynn
Les Schwab on Division provided me with excellent service. I went in with a low air reading on my tire and a visible nail puncturing my tire. I was expecting the worse news on my run flat tire. Instead, I received great news that the puncture could be patched! They patched it at no charge. While I was there an elderly lady had come in because she was having problems with her battery. They checked it and told her that her battery was in excellent condition and the problem was that she probably was not driving it enough, which she admitted was true. They did not charge her anything either. I am so impressed with the honesty and helpfulness of Les Schwab. This is definitely a business I will recommend and always return to in the future.
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February 2024 by Suzette Vanmeter
Great! I appreciated that. They patched my tire for free. It had a rock in it
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February 2024 by Cheryl Orre
I can't say enough good things about Maty!!!Highly professional and confident service with a smile. Thank You Matt for being amazing ?
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January 2024 by S.F. Hernandez
Took my car in for alignment because I got new tires and they said that I didn't need it that it was in the correct specs and on top of that they didn't even charge who does that these days Les Schwab that's who Thank you Les Schwab!!!
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December 2023 by gregg horn
They have tires.
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December 2023 by Breanna Evans
Did great on my tires and breaks
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December 2023 by Mo Sabri
My family insists on getting new tires only from this place, because of the service. This time when I was getting tires for my daughter, one of the guys thought he was funny, which turned off and was about to walk out and the tires at Costco.
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December 2023 by Haorong Lu
Eugene was a stop on my road trip from Seattle to LA. When a nearby Costco tire shop told us they could only guarantee to fix a simple tire puncture by 10 pm tonight, Les Schwab Tire Center kindly welcomed us. They solved the issue within 3 hours, ensuring that we could continue our road trip without any delay. And what's more impressive? They did it all for free! They even offered complimentary popcorn! A fantastic experience that speaks volumes about their commitment to service and customer care. Highly recommended!
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December 2023 by Charles Humes
Always friendly and willing to help! I stopped by the shop because my tire was low, they checked all my tires and aired them back up without question or hesitation!
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October 2023 by Terry Hamilton
Dan Rehberger always makes going to Les Schwab a pleasure. Very knowledgeable and professional. Thank you so much for all your help every time
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August 2023 by John Graber
I have always had good experiences with this location until this last time. I work close to here. I needed my tires rotated and balanced. I dropped my truck off, and got an Uber to work. I missed a call from them 45 minutes later. The tech refused to perform service. He said tires in front were too rounded. He wanted me to buy 4 new ones. I live in Drain. I took it to Cottage Grove. Three techs looked at the tires and couldn't believe the Eugene store refused to rotate the tires. I will purchase any new tires or anything else from here. I also wasted $26 in Uber fare. Cottage Grove rotated my tires at the last minute without an appointment.
