MAC Cosmetics provides a welcoming and non-judging space for all customers, where individuals feel extremely welcome and safe. The staff offers amazing, knowledgeable, and friendly service. Makeup technicians are professional artists who perform great makeovers, explaining what they do and how they do it, even writing down the steps for customers to follow at home. The service is respectful, kind, and helpful, with staff answering all questions in depth. Customers leave feeling confident, beautiful, and happy with their natural look and purchased products. The overall experience is outstanding, with many noting it is the best customer service they have ever received. This location consistently earns high praise, making customers definitely want to go back.
This is my all time favorite MAC store. The staff will go above and beyond to make sure you are getting the perfect product for you. I can always leave feeling confident and knowing they took care of my makeup needs! Seriously, go here. Marie is amazing and will make you look better than ever!
June 2019
Was helped by Aubrey and she was great! I haven't used MAC foundation in a while and she took the time to go over the different formulas with me. I will definitely be back
March 2019
I have had consistently great service from the Eugene MAC! Most recently I did a test run of makeup for my wedding. The consultant asked thorough questions, was personable, and produced a great look. Quality products, even better service.