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September 2025 by Christopher Carlson
Had to replace some kitchen cabinet hinges from the 90s. They offered a modern replacement and advice about installation. Part worked great and was much much cheaper than I thought it was going to be.
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August 2025 by Mark Brannan
Jonathan was so helpful getting the hinges I needed even though they were replacing old ones and the price was excellent
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May 2024 by Laura B.A.
Excellent customer service always willing to answer questions make suggestions and help with whatever job we are working on. Professionalism and experience are truly here
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November 2023 by Kamisha M.
I went in to find replacement hinges for restored 1960s cabinets. I wanted self-closing hinges to match the contemporary matte-gold handles I'd bought from a big box store. The woman who helped me explained to me that there are very limited color options for replacement hinges on vintage cabinets, and that the handles I had chosen wouldn't have a match. She explained to me in detail how I could go about spray painting all of the hardware to get it to match. She also a explained that the problem I was having getting the holes from the original hardware to work for self-closing hinges I had bought was a problem that could not be overcome with different self-closing hinges, and explained that I'd be redrilling holes for the new hinges and patching the old holes, if I wanted self-closing hinges. She was straightforward in letting me know my options and that the plan I walked in with wouldn't work. As someone who renovates houses fairly often, I want to point out, in response to some other reviews I've read, that communication in the construction industry is very direct. Either something works or it does not. Either a product is available or it is not. I usually replace existing cabinetry and have been learning as I go trying to keep this original cabinetry. This woman's feedback was a huge help to me. Most contractors don't spend a lot of time trying to put these things delicately to people, and that is who the workers at this hardware store primarily deal with. So I would not discourage anyone from going to Maverick. I would just encourage the average homeowner to keep in mind that you might get a direct answer that what you have in mind for your project won't work, and to know that such an answer is not personal or a sign of poor character on the part of the person serving you. For selection and expertise regarding cabinet hardware, I think Maverick is a great option.
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September 2023 by Delilah Z.
Rude. Unhelpful. Incompetent. These people clearly don't work with the public often. Everything I said was met with condescension and it was like pulling teeth to get clear answers from them. Also just not very user friendly. Trying to support local businesses but sad to say I'm just going to get my hardware on Amazon.
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August 2023 by Michael T.
We are a local cabinet shop that has been using Maverick for years. I understand them not having inventory of every item, but it is the way the owner treats her customers. She is very rude, and condescending. It is as if she doesn't want our business. Very sad.
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June 2023 by Ralph P.
Perfect Service! I could not have been treated more friendly and both ladies were very responsive. I needed two cabinet hinges that no one in town had (those big box stores). Go where all the really good stuff is ...Maverick Wins..
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May 2023 by TechDoctorJ
Great hardware selection. The owner suffers from “Monopoly Syndrome”. She knows that she’s the only show in town so she can afford to treat her customers disrespectfully. Sad. The rest of the staff is patient and actually help their customers.
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May 2023 by Bob Denend
Rude!!!
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February 2023 by John Vaille
Great hardware selection. The owner suffers from “Monopoly Syndrome”. She knows that she’s the only show in town so she can afford to treat her customers disrespectfully. Sad. The rest of the staff is patient and actually help their customers.
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December 2022 by Pam M.
Very poor customer service. We were told that we needed our old hardware in order to buy new hardware. We didn't have the hardware in the first place. That's why we went there. The woman that we talked to was very rude.
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August 2022 by Kenneth Howard
Great place that not many know about. They have everything to do with hardware. Great people and service. Cheaper than anywhere else in town
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May 2022 by Justin Chitwood
If you're looking for terrible customer service, bad attitudes and overall sad experience then Maverick hardware is the place for you. I brought old hinges in to be matched into a new color that they then ordered for me. I ended up receiving the wrong hinges. I was told they don't have a return policy even for mistakes made by them and that I would be offered a in-store credit. After refusing their offer they proceeded to hang up the phone and avoided any type of responsibility for the mistake. I would try anywhere other than Maverick hardware before I bought hinges for another kitchen. Between the terrible company policies and overall bad attitudes that you receive through the entire process it's just not worth the risk to do business with these people.
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April 2022 by Find WHAT is WHAT
It's a good store.Before visiting there I've known it from the Mrcleanman pranking his friend.Don't you agree?☺️I bet he's a nice fella.
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March 2022 by Angie Roser
Not only did Maverick help a co worker find the right hardware fo her new home, But when they heard that our schools were in need of coats for our Resource centers in SPS, they donated several newer Duck coats!!! TY form us here at THS
