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November 2023 by Ron Phillips
Hats off to the whole crew at North Eugene Automotive. I’m moderately savvy with cars; but my hybrid Chevy Volt had me scratching my head over a “clunk” sound in the gas engine part of the drive train. I thought it was motor mounts but Levi thought it was a misfire in one of the cylinders. He very professionally did the diagnostic sleuth work to confirm the problem and replaced the plugs and coil pack that same day. Problem solved. Shelly coordinated everything, including an excellent loaner vehicle. Thank you Brian, Shelly and Levi. Job well done.
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November 2023 by Ethan Holub
It's hard to find a mechanic that is honest, fair priced and good at what they do. These guys are all of those things.I highly recommend them. Thank you BrianServices: Vehicle Inspection
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October 2023 by Danielle Wolff
I’ve had my fair share of car break downs and trying to find a mechanic that will be fair and affordable had been challenging until I stopped by North Eugene Automotive when my check engine light turned on. They miraculously had an opening and even offered me a loaner car so I could continue to travel to work while my car was inoperable. That was months ago. More recently my battery died and I had limited options to locate a new one. I walked over to North Eugene Automotive and they had a battery ready for me and even offered to help me install if needed. Since these two incidents, I’ve decided this is my forever mechanic shop. On Thursday my car started pouring smoke out from under the hood. I jumped online to make an appt for the morning- someone confirmed that night that I could drop it off the next day - again, they offered a loaner car and my work was not disrupted due to my transportation situation. I know this is a lot of words, but to break it down… this place is incredible during difficult times and I will tell the world about their professionalism, kindness, and mechanical skills. Choose this shop.
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October 2023 by Judy Hein
So easy to make an appointment online and tell them all my car concerns. I set appointment times for my own convenience. They call and let me know what is wrong with estimates of expenses before doing any work. I've known the main mechanic for years and always found him to be honest and reliable. As a female senior, I trust them. North Eugene Automotive will be my car doctor forever. They are quality.
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October 2023 by Lovinese Family
North Eugene Automotive has been my reliable, skilled and generous go to for all of my automotive care for the past 30 plus years. The business has maintained this quality of excellence by within shop management/ownership transition years ago to Brian Slater for which I am grateful.Carol Bakkensen of Lovinese Family.
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September 2023 by Danny Cleland
I have had my truck worked on several times and am always pleased with the work and the friendly atmosphere. It’s nice to have this great business so close to my home. If you are looking for an outstanding auto repair shop then do come here. You will be very pleased.Services: General repairs & maintenance
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September 2023 by James K Berry
Friendly & courteous, the staff shows interest in my vehicle issues. Knowledgeable, they let me know they've got it.Professional, it appears to me they do the right thing for the right reason.Thorough, they make sure nothing is left undone.Trustworthy, I've known Brian (owner/operator) for more than 15 years & he's shown me nothing but trust.Helpful, many times the staff has directed me to a better way to fix the problem (I only know the basics).Services: Steering & suspension replacement
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September 2023 by Joe Shamblen
Consummate professionals. They have taken care of my family through many vehicles; most recently a troublesome Volvo, which they do not claim to specialize in. They worked with me through a cooling issue and then a hard to diagnose sound that was driving us all crazy. They are prompt, listen to input and are fair. Will continue to recommend highly.
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August 2023 by Tamara Flores
Five stars isn’t enough! I love the family feel and communication I got from everyone there. Shelly was really personable and explained everything so I could understand what my Ram truck needed. My kids got hot wheels to keep and they even have refreshments. I’ll be a customer for life.
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August 2023 by Greg Shives
Outstanding!Local business, everyone was friendly and pleasant, reasonably fast, very good value, honest vibe, and there was no attempt to sell grossly overpriced filters or fuel injector cleaning like certain large chains. I will go back for any work I can get done there. Highly recommended!Service: Oil change
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August 2023 by Hung Tran
After taking my car to several repair shops, North Eugene Automotive got my car done in every thing I asked for. I was prepared to paid due to numerous issues but the service charge is way below of all the places I visited in Eugene. You can said I am quite a happy customer (finally). Thank you North Eugene Automotive for a job well done and the Price Is Right. Highly recommended people stop here.Services: Electrical repair
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June 2023 by Lauren Portelli
They are crooks from what I have seen. My parents wanted the window fixed and suddenly the locks are having electrical issues when they were 100% fine before. That could be put down to accident except my parents and a few of my friends left with fluid leaks in different lines. For my parents they somehow managed to puncture the brake line above the electric panel for the dashboard which took that out. One of my friends had a oil leak after an oil change from here. My parents were talked in to using them one more time by my grandfather and replaced their transmission with a brand new one. In 2 months that thing died and we found out it had a transmission leak.Either they are incompetent especially with fluid lines especially or they are crooks scamming their customers. I personally think it is the latter. In any case I would highly recommend you skip this shop.
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February 2023 by rockinpoppy
I bought a truck from here I got a great deal and they are very trustworthy I won't go to a different mechanic
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February 2023 by Michael D'Eliso
The most honest team mechanics I've ever worked with!
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December 2022 by Rebecca Smith
Honest, fair, and affordable. The techs are great at diagnosing the real issue instead of "band-aid" fixes that ultimately cost more.
