Office Depot Print & Copy Services

Most Recent Comments

• November 2023 by Isabella G.
  The only reason I'm giving the store 2 stars is because the cashier and ONE employee on the floor were courteous and professional. I came in to buy a work table. I wandered around looking for help and ultimately found a very reluctant employee. His answer to my question about the electrical components (not working on floor model) was basically a shrug and "call the manufacturer." Super rude. Super unfriendly. I went to Eugene store and got better help but now having issues with delivery. I won't be making any more purchases with Office Depot - in person or on-line.
• July 2023 by Jeanie N.
  I was having issues with my store purchasing card for printing. Enrique was super patient and helped me print on the spot. I had to order online to send to store in order for my discount to come though for my corporate card. I accidentally sent it to my Office Depot near my house versus the Eugene location. Enrique said it was no issue, he took my info down, personally called the other store and had it transferred to him to complete the job! Customer service here is great!
• July 2023 by Tanner S.
  I work that office Depot for 5 months from January until May and my entire time working there I got along with everyone except the manager whose name is Thomas kurst am I honest opinion he's a piece of s*** I don't like him I don't respect him I never have and I never will and the reasons why are:. He threatened to fire me four times directly to my face and his office. He talks s*** about me under his breath behind my back to the other employees and managersHe told me directly into my face that if him and I were at Applebee's he would have fired meAnd lastly he tried to steal my debit card when I wasn't looking but I turned my head and saw him caught him red-handed and he took his finger off my card and walked away like he wasn't doing anything wrong.
• June 2023 by Tracy Ayers
  False advertising. They DO NOT offer photo printing.
• January 2023 by David M.
  I have been bringing my printing and laminating project here for the past three years. Just in the past couple of months the staff in the printing department has changed and some of the prices have drastically gone up. Today I needed just five pages laminated and grommets put in three of them. There was one guy in the department on the phone, probably with some sort of service call. He never acknowledged my existence. It was 9:50am. Another employee came over and asked what I needed after about 10 minutes of waiting. He said my project would not be done until 2:00pm. I guess I will find another shop that wants my business because obviously this Office Depot does not.
• September 2022 by M M
  I needed some copies made and there was a very simple self help center for just that. Scan or make copies, use your debit/credit card with the copy machine so there is no waiting in line after copies are made. I felt it was simple and I'm not a very tech savvy person. There was employees ready to help at any sign of distress. It was very cheap as well, I remember it being the cheapest place I've made copies at yet.
• May 2022 by Sages F.
  The store is very empty and dead, the employees are super rude and don't seem like they want to be there
• September 2021 by Karen Whitney
  Great service by Lizzy. Made a signature rubber stamp so that disabled husband can vote in November and sign with stamp. Took less than an hour.
• August 2021 by Bruce C.
  Office Depot on line order 8/8/2021. I ordered a computer program, Winzip for Windows 10, on line and paid $49.99 with my VISA. I received an URL to download the product, down loaded it, and attempted to initiate the exc. file. I received a message "this app can't run on your PC." I contacted Office Depot Customer Service, which in its self was quite the ordeal since contacts are not easy to make. Drop downs and no place to enter a problem. Finally found a telephone number and contacted "Customer Service" ha ha. They (she) told me that my issue would be passed on to, I believe, their technical support, At this point I wasnt paying a lot of attention so I dont recall what the exact title was. After asking for, then demanding, a refund I was informed that they couldnt do that, I would have to wait for who ever the referenced entity was and that might take a week to 10 days!On August 9 I received an email from redsupport ([email protected]), who ever that is, instructing me to "Can you please disable the antivirus and the firewall, then try again? If you are still having issues, please provide us with a screenshot of the error message you have", I tried this with still no success. I then sent them a screen shot of the only message I got, "this app can't run on your PC." On August 10th I received an email from a contractor, a Research Specialist at the Virtual warehouse, Office Depot. It read: "Thank you for contacting us regarding the above order# for the item# 7539888WINZIP 25 PRO WINDOWS), QTY (1). Can you please provide us with a screenshot of the error message? Also, what is your operating system?On August 12th I received a second email from the "Research Specialist". It read: Hi Bruce, Thank you for contacting us regarding the above order# for the item# 7539888WINZIP 25 PRO WINDOWS), QTY (1). This is to let you know your request is still pending. We apologize for any delay, and greatly appreciate your patience. I am awaiting follow up to support resolving this issue for you. I will continue to monitor this transaction and advise you once we have an update.This is August 16 and still no resolution. All of this for a $49.99 product and all I wanted was a refund!!
• February 2021 by Mortimer B.
  The girl in their tech support department was really unhelpful, and sounded very annoyed when picking up the call. I asked her for help regarding a KVM switch that they sell to see what version of DisplayPort it supports, she said it's only sold online and couldn't provide any other additional info. Instead of offering to ask her manager, she seemed more interested in ending the phone call. Really disappointed.
• December 2020 by Rosi H.
  Poor I really poor customer service. Manager was not friendly like she hates her job or something. The rests of the crews some are okay but most of them has attitude big time.
• September 2020 by Larry Irwin
  The employee was very helpful in finding the items on my list for school supplies.
• September 2020 by Hank Hill The Meme Elder
  Shout to justin he really helped me
• September 2020 by William Hall
  Great place to shop.