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August 2023 by rod ester
Awesome service! Really helped me get into the car of my dreams!
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August 2023 by Gaia C
Had a great experience with Brad and Jessie down at pacific cars and trucks!They helped me get into an AMAZING JEEP WRANGLER with LOW MILES at a FANTASTIC PRICE!
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August 2023 by Wyllow Tree
Yesterday I needed to go and buy another car, which is a task I would rather not do...I don't care for shopping. Buying a very nice car from Pacific Cars and Trucks has changed my mind about the entire process! They were super helpful, no stress or being pushy, and helped me to be able to purchase the car I wanted at the price I could afford. They got me the best financing for less of a payment than I thought. Also They set up everything with the DMV and I didn't have to set foot in that place! I'm so pleased with the excellent service provided and am truly grateful! Thank you all so much!
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July 2023 by Amanda
DO NOT WHAT DO EVER BUY FROM THIS LOT!!! This has been the worst truck buying experience ever!! They sold me a warranty that couldn't be used. They attempted to fix issues with hack job mechanics only to make it worse! Paperwork has been sent back to them to cancel the warranty and they say they didn't get it. Absolutely terrible business practices. Almost no communication with staff happened and calls have continued to just worse! There's plenty of other places to buy used cars from that actually fix whatever is wrong before selling anything!
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June 2023 by Krystal Grenz
We came in and got a 2016 Hyundai Elantra. The staff and owner went above and beyond to ensure we were able to get a new vehicle after ours blew up on us. They even came to pick us up in our rural area since we had no vehicle or ride into town. Every single person I spoke with was friendly and professional. I can't say enough good things about this business. If I ever need another vehicle, this is the one and only place I'll be going, and I'm recommending them to everyone I know. Most lots are not trustworthy and don't take the time and care for their clients, but not here. I am so grateful I found them. They gave us an excellent price with hassle free financing. They were helpful throughout the entire process and made it a breeze.
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June 2023 by Sophia Knoles
JESSE JAMES AND THE ENTIRE CREW AT PACIFIC CARS AND TRUCKS HAS MY ENTIRE HEART FOREVER ?I bought my 2011 Acura RDX from them in the beginning of the year during one of the hardest times in my life and they were more honest and caring than any auto-people I’ve ever met.As a young woman, having car troubles in any capacity has lead me time after time to more objectification and disrespect than I can express but the second I walked into P.C.T. the energy difference was palpable. They made me feel so accommodated for and so heard- still including me and communicating with me during the buying process despite the funding coming from my mom. They’re light hearted and make fun conversation. And my car?? Most luxurious and sporty lil thing I’ve ever owned-runs like a god damn track star.6 months later I’m going on a road trip and need new brake pads-something I knew would be the case within a year when I purchased the car. Les Schwab wanted a cool $700 to fix it… Pacific Cars and trucks said, “f that”-only paid $100 for all the parts and they’re installing them for me today.Pacific Cars and Trucks operates with such immense kindness and integrity, I am endlessly grateful to call myself a client.From the bottom of my heart, thank you Jesse and P.C.T. for all you do.
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April 2023 by Calvin Mitchell
Thank you Jessie and Brad. One of the best experience buy a vehicle ever. Dove 2 hour from the coast to buy from another lot end up not what was told. Found exactly what I wanted at pacific and got the best service. Will buy there again.
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February 2023 by Justin Jackson
After doing a good amount of research on trucks I found exactly the truck I was looking for and found the place I’ll be buying all my trucks. Everyone there from Jesse James giving us all great info to the owner going above and beyond over a week of talking to make sure I got the best truck for me. Also the amount of respect shown to me and my wife there was the reason. Great vehicles great prices and even better people. Thanks Pacific Cars and Trucks!Justin JacksonJackson Family Coastal Construction
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February 2023 by Iady Skilledhunter
If it wasnt for Jessie James the first time my husband stopped in,we might not of came back. But he was honest and just an amazing guy. He pointed us in the right direction and we bought the perfect suv that we where looking for. Thank you Jessie James, wish all new and used dealers had on of you there. Then they would sell more . Alyssa and lee
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February 2023 by Jordan M.
Great dealership, associates are easy to talk too and they make sure all your needs are met. I would recommend this dealership to anyone looking to buy a good car at a fair price. Brad, Andrew and Jesse are all great people and they worked as a team to make sure everything went smoothly when buying my truck.
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December 2022 by Matt Faber
Great experience, and that's saying something as I'm talking about a used car dealership. They let me test drive whatever I asked for to make sure I was getting the car I actually want. No shenanigans at paperwork time either, less than an hour from "what's the best price you can give me on this mini" to turning left on hwy99! Highly recommend.
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December 2022 by Isabella Stretch-Mendoza
Seriously the single best experiance on a lot ever. They worked to get the lowest APR I could, worked with me to get the car I wanted and answered all of my many questions. I never expected to have a good experience in a car dealership, let alone an amazing one. I will be returning to Pacific Cars and Trucks for my needs. They made the entire process smooth and manageable. We are lucky to have them in our community. Each member of their staff helped with the buying experience. Every person who works their is friendly, professinal and I feel genuinely wanted what was best for me. Thanks Pacific Cars and Trucks, I'll be continuing to spread the news about your good name!! See you soon!
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November 2022 by Sydney Carpenter
I wish I could give this business 100 stars because of how stellar the customer service was. I spent a period of two days going to a total of 7 dealerships looking for MY CAR. Of those 7 dealerships I went to, Pacific Cars and Trucks Inc is the only one I went back to on day 2. It wasn't only for the 2012 Santa Fe I purchased, but it was for how comfortable and relaxed I felt while I was looking for a car here. No other dealership made me feel as welcomed. The sales representative, Jason, was great and knowledgeable on the car I was interested in buying. I didn't feel pressured or taken advantage of as a first-time car buyer. Although they normally let people go test drive on their own, Jason was willing to come with me because of how nervous I was; I greatly appreciated it. Buying the car was even smoother. Working with Brad was great, and he was understanding of my price point. He went above and beyond to work with me. If I ever have to purchase another car while I am living in Eugene, I will be stopping by Pacific Cars and Trucks Inc.
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November 2022 by Miranda Ingram
The very best car buying experience! Brad, Jesse and Alissa were helpful, personable and caring. I felt comfortable in every interaction I have had with these folks. Buying a used car can be a hit or miss experience… Pacific Cars & Trucks is a hit!! Trustworthy, honest people I hope to do business with again.
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October 2022 by Colin Maddox
Had a great experience with my purchase! Jessie James helped my find the perfect car with a better price than I expected. No pressure friendly service from everyone involved. Would definitely recommend to family and friends.
