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October 2023 by Roy M.
Before relocating to Eugene we needed an address for forwarding mail. The folks at this particular Pak Mail were outstanding in providing helpful guidance, PO boxes and personal attention. Throughout our moving process these people provided incredible personal service to make this aspect of our move nearly pain-free.Once in Eugene, Pak Mail has continued to watch out for our correspondence and will always be our "go to" for everything involving shipping, mailing and related services.
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September 2023 by Abby F.
Every time I go to this place I get great service and prices. Their staff is always kind and helpful and there are never any shenanigans.
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September 2023 by Sanford Brotman
These guys are the best! I've been using Pak Mail in Eugene for about 6 months now and everything has been perfect. Every time I need help they're there for me. Great all around with exceptional employees. THE BEST.
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September 2023 by P Ballman
I love this store!! Such problem solvers! I have a vacuum cleaner that is being returned, but I no longer have the box. The folks at PAK-MAIL packied and shipped it for me. All I had to do was show the shipping return label on my phone. They did the rest. ?
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August 2023 by Ethan Obrien
Excellent experience with Pakmail Eugene. Their staff go above and beyond to be helpful. Highly recommend!
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July 2023 by Don French
I mailed a fragile family keepsake without a problem. Megan(packing specialist) was Great in every way. I would not hesitate to us Pak Mail again. Thanks, Don : )
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June 2023 by Sean Ludeman
Best mail spot in town! The folks there are very helpful and nice, and they have cool Cacti! ?
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June 2023 by Clinton Lunn
The folks at Pakmail are so nice and helpful. They helped me out because my mail kept getting stolen where I lived. Can't say enough nice things about them.
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April 2023 by Elisa T.
I used to hate going to the post office to ship out my packages, as a lot of us can understand, but once I started going to Pak Mail I was never going back. The workers here are always helpful, patient, and so kind. I'd recommend this place to anyone shipping packages or unsure of how the process works. Plus they do much more!
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December 2022 by Cliff Odell
I've gone here a bunch over the years and have always had very helpful and friendly assistance. Great folks that look out for their customers!
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December 2022 by Susannah S.
Everyone here was incredibly nice!! I had a bunch of large packages to ship to another state and basically no clue what I was doing, and they were so so so patient with me and extremely kind. Thank you guys!
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October 2022 by Alan Van Thournout
Hey you guys at Pak Mail. We were the group of clueless idiots who went in your Eugene store a few days ago from the back entrance with all the glass tuna jars that we had canned. We said we wanted to ship them as our baggage on Southwest Airlines to Phoenix, Arizona and were very worried how or if the 30 odd ball jars would make it intact. You said, "No problemo. We will probably have it ready for you by tomorrow." You were true to your word and we picked it up the next day. Your fee was embarrassingly reasonable. When we got to Southwest, the check-in gal said they would accept the box conditionally because they didn't want the responsibility for the potential mess. No one needed to worry. You guys are freaking awesome and the tuna was packed so expertly in bubbles and styrofoam that it probably could have stood up to almost any nonintentional abuse. If we ever need packing again (Say for the great pinot noir your area makes?) we will not hesitate to come see you again. Anyone in the Eugene area who needs to ship fragile things, we cannot recommend Pak Mail enough. Thank you!!!Love is like pi - natural, irrational, and very important. - Lisa Hoffman
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September 2022 by Adam Carpenter
This has been the most helpful mailing service I have ever seen! They have wrapped for me, shipped countless packages, they trouble shoot mailing problems, and have always helped me find the best rates. Amazing service!
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August 2022 by Elizabeth Glenn
These folks rock! They helped me move essentially my entire wardrobe across the US. Helped me figure out the best price - and even offered to hold the package so it’d be there on arrival. Extremely helpful and also relatively efficient.
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June 2022 by Ashlyn Lytle
Called twice. No answer. Looked online - says walk in. It’s 2:30pm. You guys close at 6pm. I needed to get passport photo done and I was told by the front desk guy he was too busy. Didn’t even ask if I wanted to wait - I was willing. I’m sure you don’t care, but please advertise appointments only or answer the phone to say you are too busy today so people don’t have to drive clear across town. I’ve had great service here before but today will be the last time I come by.
