Planet Fitness is a well-equipped gym chain with over 2,400 locations. The gym offers a variety of cardio and strength equipment, and facilities are generally kept clean. Some locations have showers, though users have noted that some showers may need repairs. The gym offers a family-friendly black membership option, though one reviewer expresses disappointment that the gym closes at 10 pm, compared to 24-hour access at other gyms. Customers appreciate the good selection of equipment, especially the hydromassage services available with the black card membership. The staff is generally friendly and helpful, though some customers have noted that they can be more interested in chatting with each other than assisting customers. The gym can get busy, and some customers have expressed frustration with the limited availability of certain machines, such as stair climbers and bikes, due to equipment being out of order. Overall, Planet Fitness provides a solid gym experience with a range of amenities, though some improvements in equipment maintenance and staff attentiveness could further enhance the customer experience.
