-
December 2025 by Terry Clinton
Make appointment
-
June 2025 by Lisa Dryman-Rice
The phlebotomist at this location (Coburg Road in Eugene) is very kind and professional. He does his best to make the blood draw painless, which I appreciate!
-
May 2025 by Brookes Beauty Room
One person working? That’s crazy. I appreciate the male worker being friendly but when appts are 30 min behind because he is so chatty, there is no way a walk in has a chance. I waited 2 hours even though there was empty appt slots because HE was behind.You can hear him chatting up every person through the door about his personal life. I’ll choose another location next time. There is no sign for the business, so easy to get lost. The TV is blasting in the waiting room.
-
May 2025 by Colin Johnson
The check in process was totally automated. The technician was dope. He got my draw in one stick, an I'm a hard draw. From the time I hit the door - checked in an was done getting my draw, like 7-8min. Not even joking. The best blood draw experience of my entire life!!! Thank you
-
May 2025 by Coli Johnson
The check in is interesting. There is no actual person checking you in. That explains why nobody answered the phone when I called. But after a brief an somewhat kinda confusing/ annoying check in process, it says my name on the screen for patients checked in. Hopefully the stick goes as well as the check in
-
May 2025 by Chris
Terribly un-personal automated call system. No sign on the road anywhere, No sign when you pull in, Physical address numbers are impossible to find, Furthermore, no sign in the complex, once actually located. It took me 10 minutes and driving around the block twice to find this place.
Automated check-in system you may or may not like I didn’t care for the impersonal automation. There is no one that works in the lobby.
Apparently, there is a policy against having stickers or child fun appropriate Band-Aids so if your kids are coming in, you might want to bring your own, quest doesn’t allow it (really quest, seriously what??).
Lab technician was super friendly and helpful and I appreciated his insight into my testing process. He was able to promptly answer all questions about my tests. For that reason, I hate to give this place one star, but for the benefit of everyone there is no excuse for this location not having a sign-up in one of three different possible locations that might help you actually find their unit. And I would look to go somewhere else next time the automation is getting out of hand. You will not be able to speak to a human being before you are actually in the lab.
-
May 2025 by Megan Marin
Great facility. Easy to find, no wait time, and the guy who drew my blood so nice and great at keeping my mind at ease
-
May 2025 by Ann Klais
Horrible experience
-
June 2024 by Yael Oppenheimer
The technician (sorry can't remember his name) was incredibly friendly yet professional. I arrived early, was seen almost immediately and it all went smoothly. Thank you!
-
June 2024 by Kate Sijer
It was a great visit as always, everything is always fast and efficient.
-
June 2024 by Angela Silvers
The technique was friendly, professional and knowledgeable.
-
May 2024 by Trevor Lamberson
Division location is in need of some major help! They are inept. Eugene oregon.
All the other locations are good.
-
April 2024 by Bernard Corrigan
I am a caregiver. I delivered a patient's fecal sample to be analyzed for parasites as per doctor's orders. The delivery went okay and the sample was properly checked in. Then Quest Labs LOST THE SPECIMEN. Quest Labs did not respond to my or to the doctor's queries as to what had happened. Now 3 months later still no response. Their phone system is mindless robots. Their contact system is totally nonfunctional.
-
April 2024 by Tammy Iliff
This is the most ridiculous system known to man! I cannot believe the reviews I’ve read yet Quest does nothing to correct this stupidity! Quest, you need to read your reviews, and make changes!!!!!! People have lives and this is pathetic! I’m so mad! Your Coburg road location is closed yet your website says it’s open! The girl that works here has taken the brunt of several angry patrons! She deserves a better employer who cares about first their employees! And second the patrons! Absolutely ridiculous!!!!
-
April 2024 by Kyanjala Hansen
Temporary closed till april.
