Quest Diagnostics
Medical LabsHours:
217 Division Ave Ste A, Eugene OR 97404 Hours
About Quest Diagnostics
Quest Diagnostics offers a variety of lab testing services, including COVID-19 antibody testing by appointment, blood, and urine tests, as well as specialized pediatric and wellness screenings. The location is in the Lone Oak Medical building, with convenient online appointment scheduling that typically ensures quick service, often within minutes. Many customers appreciate the ability to book appointments online, which helps avoid long wait times common for walk-ins. The staff at Quest are generally friendly and skilled, with some praising the phlebotomists for their almost painless blood draws, especially those who can perform first-try vein punctures. However, some issues have been noted. Patients have experienced delays, with appointments sometimes not being honored on time, leading to frustration. There are also concerns about inexperienced technicians struggling with difficult veins, causing discomfort. Additionally, the location sometimes lacks adequate staff at the front desk, making check-in confusing. Some clients have requested more flexible scheduling, particularly for fasting blood tests needed by diabetics, as morning slots are limited. Allergies to standard tape used after blood draws have also been mentioned, with a desire for alternative options like Coban tape. Overall, Quest Diagnostics provides accessible testing services with a focus on convenience, though some improvements in appointment management and staff experience could enhance the patient experience.
Most Recent Reviews
February 2026
Very easy to set up appointment online.
Clean and quiet facility
Easy and fast check-in
Fast call-up from reception
Efficient and friendly phlebotomist
In and Out in 12 minutes
Awsome !!!
February 2026
Made an appointment on Monday for Wednesday morning. I waited just a few
Minutes after check-in and was out of the office 10 minutes after I checked in! They were timely, professional and courteous. I highly recommend Quest Labs!
February 2026
The phlebotomist was very professional. Explained what tests were being done. Had me out of the office in five minutes.
More Comments(118)
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