Quest Diagnostics

Medical Labs
Hours:
217 Division Ave Ste A, Eugene OR 97404

Hours

Monday
7:30AM - 4:30PM
Tuesday
7:30AM - 4:30PM
Wednesday
7:30AM - 4:30PM
Thursday
7:30AM - 4:30PM
Friday
7:30AM - 4:30PM
Saturday
Closed
Sunday
Closed

About Quest Diagnostics

Quest Diagnostics offers a variety of lab testing services, including COVID-19 antibody testing by appointment, blood, and urine tests, as well as specialized pediatric and wellness screenings. The location is in the Lone Oak Medical building, with convenient online appointment scheduling that typically ensures quick service, often within minutes. Many customers appreciate the ability to book appointments online, which helps avoid long wait times common for walk-ins. The staff at Quest are generally friendly and skilled, with some praising the phlebotomists for their almost painless blood draws, especially those who can perform first-try vein punctures. However, some issues have been noted. Patients have experienced delays, with appointments sometimes not being honored on time, leading to frustration. There are also concerns about inexperienced technicians struggling with difficult veins, causing discomfort. Additionally, the location sometimes lacks adequate staff at the front desk, making check-in confusing. Some clients have requested more flexible scheduling, particularly for fasting blood tests needed by diabetics, as morning slots are limited. Allergies to standard tape used after blood draws have also been mentioned, with a desire for alternative options like Coban tape. Overall, Quest Diagnostics provides accessible testing services with a focus on convenience, though some improvements in appointment management and staff experience could enhance the patient experience.

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