Quest Diagnostics
Medical LabsHours:
217 Division Ave Ste A, Eugene OR 97404 Hours
About Quest Diagnostics
Quest Diagnostics offers a variety of lab testing services, including COVID-19 antibody testing by appointment, blood, and urine tests, as well as specialized pediatric and wellness screenings. The location is in the Lone Oak Medical building, with convenient online appointment scheduling that typically ensures quick service, often within minutes. Many customers appreciate the ability to book appointments online, which helps avoid long wait times common for walk-ins. The staff at Quest are generally friendly and skilled, with some praising the phlebotomists for their almost painless blood draws, especially those who can perform first-try vein punctures. However, some issues have been noted. Patients have experienced delays, with appointments sometimes not being honored on time, leading to frustration. There are also concerns about inexperienced technicians struggling with difficult veins, causing discomfort. Additionally, the location sometimes lacks adequate staff at the front desk, making check-in confusing. Some clients have requested more flexible scheduling, particularly for fasting blood tests needed by diabetics, as morning slots are limited. Allergies to standard tape used after blood draws have also been mentioned, with a desire for alternative options like Coban tape. Overall, Quest Diagnostics provides accessible testing services with a focus on convenience, though some improvements in appointment management and staff experience could enhance the patient experience.
Most Recent Reviews
April 2025
Easy check in at kiosk.
Text reminders.
Friendly efficient phlebotomist.
March 2025
Bailey did great! I was in and out super quick. She was very proficient in finding my vein first try. I hardly noticed. Good experience. Thank you!
February 2025
All went smoothly from setting up appointment to the actual appointment. ✌️
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