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December 2023 by Bayne J.
I am A traveling medical professional and had been staying at Residence Inn in Eugene. I had been there for more than three months and planned on staying another three months or longer as my company needed me to continue working in Eugene. I went down to extend for three more months and they told me I couldn't because the next weekend they had a University of Oregon football game and that they could get double the price for my room. I told them that I wanted to stay for three more months and they said they needed me to leave because they could get more that weekend. So I moved and stayed at a competitors place and i am still there and will be here for another 4-5 months. Residence Inn is supposed to be for people who will be staying for extended periods of time yet I was asked to leave so they could make 400 dollars for a two night weekend end stay. As a result they gave away my guaranteed $5000+ a month for 4-6 more months to make $800. Very strange business model. It is a nice facility but Please.
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November 2023 by Christopher Willis
Pet friendly means that all the carpets have pee in them and they do not clean up. No hyperallegenic rooms available for those who are allergic.
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November 2023 by Michelle Ly
I love staying at Marriott hotels for their comfy bed and this one was no exception. Had a nice sleep and there was a waffle machine at breakfast the next day :)
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October 2023 by Sierra
Great location, great rooms, and good customer service.
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October 2023 by Guerin Green
Extortionate rates. $1600 total cost for three nights after taxes simply a poor value proposition for lodging that capitalizes on location but delivers marginally on hospitality. The staff is super pleasant however, which mitigates a bitWalkability: Pretty good location for walking both U of O campus and downtown Eugene
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October 2023 by TBR 4Life
Everyone was so nice! Rooms were very clean. Breakfast was delicious! Would definitely stay again!
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September 2023 by Snooze Kitty
Friendly, helpful staff; super clean suites; decent breakfast in pleasant room; attractive location; welcoming to
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September 2023 by Brian b
Nice hotel with big rooms. Have kitchenettes as well if you want to cook.
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August 2023 by Margaret Martin
Exceptional hotel and super location. A particularly good hot breakfast each morning with lots of options. The only downside is Marriott chose to go with a very inexpensive little coffee maker that you slide a tray in for a crummy cup of coffee. There is always coffee downstairs, but if you want a cup first thing in the morning, I recommend you get some downstairs the night before, bring it up and warm it in the microwave. This is a new appointment to the genuinely nice rooms, which do not in any way belong in a Marriott room. If you want one of their older brew coffee makers, ask at the front desk or when you book at the hotel directly. Mine was in my room last week when I arrived. The employees are great, super friendly and very accommodating to your needs. A must stay hotel if in Eugene!!
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August 2023 by Melissa Woo
The staff was consistently very friendly and helpful. The rooms are clean and well-appointed. The location is convenient to Alton Baker Park, and it's a short drive to the 5th Street Market and downtown Eugene.
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August 2023 by Jim Barrick
Great place to stay, nice staff, recently renovated. Ate at McMenamins right across the street which has great foid, service and nice river views.
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July 2023 by Shelley M.
This was a delightful stay. I am not a brand loyalist but am a Marriott club member and this hotel over-performs for the brand in my opinion, serving as a shining example of what a residence inn can be when run right. The people working here are professional and friendly and try to give you what you want. Since I was staying 4 nights I was glad they gave me a top floor room away from the noise of the surrounding parking lot. The bed was very comfortable, the black out drapes helped me sleep past sunrise, there was a bathtub (increasingly a rarity in newer hotels) in my room, and everything went just as it should (also a rarity in chain hotels in my experience as a frequent traveler). This place is centrally located in Eugene for sports attendance, running on the nearby Pre's trail, or visiting the U of O (which is what I was doing). I could walk to the library from this place every day which I loved doing. It is also right by the river and you can take river walks very easily. Finally, it is recently renovated. Ignore old reviews that say it needs a refresh. It just had one! It's great. I have stayed at all the fancier hotels in town and next time I am coming back here.
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July 2023 by Kai T
Upgrade even for silver member. New room and bathtub. $200 is much better than $300 Hampton
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May 2023 by Ricky Anderson
Very nice hotel. Room was nice and clean. The staff are nice and friendly. Breakfast is good and they switch it up. Not the same thing every morning.
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May 2023 by Kirandip Kaur
I checked in yesterday for four night stay. This place's and service is like motel 6. This place isn't worth the price I paid ($1800). There was no light in the bathroom and no soap in the dispenser, no guest coffee. There was lot of disturbance coming from top floor(3rd) at 1am, and after calling front desk nothing was changed. Today, I requested to change my room and front desk don't even know what time room will be available. I didn't expect this kind of service from Marriott. Be careful before staying here.
