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October 2023 by Peter Terhorst
Great help and support from Josh helped me select and easily buy a piece for my living room that I've been searching for. Thanks for everything, West Ave!
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October 2023 by Erin Gilfillan
This is the best local Furniture store. The customer service is beyond anything I would have expected. They have a wonderful assortment to choose from and will do everything they can to make sure you get what you want, and are happy with it. I found them after looking at furniture online, and at other stores in Eugene and Portland. I was shocked when I walked in. The pieces were beautiful and well priced. They have a ton of local and USA-made brands. They answered all of my questions and helped me pick out exactly what I needed. I never got a feeling that they were trying to sell me anything. They were just nice, and helpful. So refreshing.
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July 2023 by Kristen D.
We've been in our home fourteen years and have purchased almost all of our furniture from Riley's, now West Avenue. This is a local, family-owned business that has operated here in Eugene for years. We primarily deal with Nathan, Jared, and Josh and all have been helpful, informative, and fair. The furniture costs a bit more than what you will pay elsewhere, but the quality and design also far exceeds what you will find elsewhere! Much of it is sourced and made right here on the West Coast. They are always honest and open about shipping and delivery times, and when we have had furniture delivered, it is always with white glove treatment. If you want furniture that is beautifully designed and will last a lifetime, please visit West Avenue Furniture!
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May 2023 by Bradford Evans
The staff at West Avenue were a pleasure to deal with. I recently purchased a Fjiord chair. After taking it home and trying it out for an evening, I did not like how it felt. They were gracious about accepting the return, and I ended up buying another Fjiord chair from them that works much better for me. Very happy with my purchase.
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April 2023 by crystal
If you want QUALITY furniture, this is your place. My husband and I have purchased a few wood pieces in the past and our most recent purchase was a bedroom set for our guest bedroom. The furniture itself is BEAUTIFUL, but also, the delivery was SPECTACULAR !! The delivery people called ahead of time and verified that someone would be home and the set up and install was done fast. The cherry on top was the mattress we bought (bed in a box) was in our garage and my husband asked the two delivery drivers if they could possibly bring it inside (my husband is ill) and put in on the new bed frame and without hesitation, they did. My husband was really happy about this because it meant one less thing I had to do and when I got home from work, everything was all put together. Thank you to West Ave Furniture and the kind people you have working for you, it DOES make the difference.
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April 2023 by 100 Women
We ordered a new desk, and we got exactly what we wanted. Everything went totally well, from the purchase to the delivery.I would definitely recommend West Avenue Furniture!
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January 2023 by Matthew Porter
I've bought a modern-style Amish-crafted dining table set as well as a modern glass-top TV stand from this place, and years later they look fantastic. Very pricey, yet timeless heirlooms. I will very likely come back here for more in the future.
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December 2022 by Deb Cummins
The chair we purchased is very comfortable and looks great in the room!Everyone from the sales team to the delivery team were very helpful and wonderful to work with!Thank you!
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November 2022 by Clayton T
I’ve been a customer of Rileys and now West for a decade. I’ve bought multiple desks and other office furniture for my business as well as furniture for my house. Several of my purchases were made in Oregon. Everything in the store is of consistent high quality.
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August 2022 by Jan Shewmake
We always have been treated well at Riley's Real Wood. Over the years we have purchased 2 office chairs, 2 recliners, 2 desks and 4 pieces of bedroom furniture from them. We appreciate having the items delivered, and we LOVE the quality of every item. THANK YOU Riley's!
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June 2022 by Brenda Stewart
I ordered online a couple in stock recliners(Fjords Milan) received them in like 2 days to Colorado!Amazing!! Highly recommend Riley’s!Staff is very responsive and helpful too!
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May 2022 by Matt Spangler
We were in search of a company that could produce a custom piece of furniture for our living room. After a frustrating several weeks of trying unsuccessfully to work with another company, we found Riley's Real Wood Furniture. Our buying experience with Riley's could not have been better. From our initial contact with Jared, to working out the design details, placing the order, right up to the final product delivery, every step of the process was handled promptly and very professionally. Our custom cabinet was delivered exactly as ordered and on-time. It is a beautiful piece of workmanship and we could not be more pleased. We would give Riley's our highest recommendation for great products and outstanding service.
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May 2022 by Susan Isaacs
Always great quality furniture. Our new chair had a popping problem and a part had to be ordered from Fjord. The chair was still functional and as soon as the part arrived, Rileys picked up the chair, repaired it and returned it to us in less than 3 days.
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April 2022 by John Becker
From the first time we walked in the store, everyone who attempted to help us was very patient with all our questions and need for more information about the console we eventually purchased. Their showroom was full of good options all well displayed. When it was time to pick up, they checked for possible damage, assembled and help load into our van. We love the way it looks in our new house. Thanks.John and Helene
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April 2022 by Sam S.
Ordered thousands of dollars worth of furniture. They had many excuses as to why they could not deliver our order in a timely manner. Months later they delivered flawed furniture. It took another 4 months for them to tell us they could replace the furniture on their schedule. Very unprofessional!