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May 2025 by Willard C. Dixon, AIA
These fine folks are the best, and they always treat me and my wife right (and of course keep our travel trailer running smoothly as well)!
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May 2025 by Fernanda Torres
We loved our experience with RV outlet. Nicole helped us find the perfect RV for our family. They were never pushy as most sales people tend to be. They went above and beyond to make our experience the best. After taking our RV home we noticed a small leak and they took care of us right away. Their service department was a bit full but they got us our RV back as soon as they could. I would recommend to anyone looking for an RV. Thank you!
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March 2025 by JD Russ
No prices on the website. Shopped elsewhere.
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February 2025 by Shawn Wilson
Everyone was friendly and helpful. They came down in price and was able to get a great deal on an Rv. Very accommodating.
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August 2024 by J
I would never recommend anyone buy from RV Outlet. They rigged up thing to make them appear as if they worked when they didn't, they screwed my engine cover shut making so I was unable to check the oil, and extremely over charged us. Please if you must purchase at this low quality dishonest business test everything, do your own research, and make sure you get everything in writing.
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July 2024 by Thomas Vonbargen
Awesome assistance throughout. A great place to buy from.
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April 2024 by Lynn Sarazin
Bought a used RV with extended warranty. Sold the RV and needed to cancel warranty for refund. As directed, I supplied all information to Polly on April 7, 2023. We have yet, after nearly a year, to see the refund we were supposed to receive. Don't waste your time or money here.
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March 2024 by Trisha Hatch
Service department review only.I bought my trailer somewhere else and unfortunately we've had to fix some bad quality build problems (covid production). I called rv outlet and was shocked how quickly they could order my part and how much more affordable it was than the quote that took 3 weeks to get from where we purchased the trailer. When I picked up the part, I received friendly service and respect. Thank you for the good experience!
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October 2023 by Steven Ries
My wife and I purchased a Salem FSX when we went to Fall RV show. Ashley was great. She answered all are questions and was an overall delight to work with. I would definitely recommend RV Outlet as the entire process was just so easy and quick.
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October 2023 by Mike Ashton
Good pics but no prices. Sadly you get no sales
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September 2023 by Kaylan Beaulieu
Update: The Company has reached out and we are trying to come to an amicable agreement. I will update or delete this as needed.I’ve realized too late that their amazing sales service is a cover for their abysmal service departments customer service. Dont be taken in by their ability to sell you a trailer.I dont normally do things like this, and I have reflected for a couple days about writing this, but I think it is so important for people who might be purchasing from them to know. And this is a long one, but the information is important.We were taken with an amazing “Blowout Sale” only to realize too late the reasons behind the supposed “Sale”The SECOND time we took our trailer out the slide out failed to slide out. We called service and were instructed to give it a “good push”, upon doing so the slide out made an even worse noise. When trying to bring the slide out back the top of the slide out came back in but the bottom did not. It made a horrible POP sound, when we walked outside to try and push the bottom of the slide out in, we noticed a dent in that top corner.After dropping the trailer off at RV Outlet, we were told they were replacing the slide out mechanisms. I told them of my concerns with having only used this NEW trailer twice and having issues. I was told Forrest River knew of issues with this model and are replacing it for free with the newer model. I inquired about the dent for which they say they were not told about but would look at it.I also asked them if they would warranty their work on this trailer for a year since the 1 yr manufacturing warranty would be up before we would be able to use the trailer next summer. I was told they do excellent work and guarantee their work for 90 and would not extend that.When I pushed this stating they should be willing to guarantee their work for a year I was told again,this time by the Sales Department, the faulty mechanism was a known issue. So I know I know their “blowout sale” was more of getting faulty product off their lot, crossing their fingers, hoping it will last until the warranty ends.When I brought up the dent now on my trailer, I was told they looked at pictures before they sold it to us and there is no dent. I told them, I am aware there was no dent when we purchased the trailer, there was no dent when we left for this camping trip, however this is now a dent after hearing a horrible popping noise, when we were told to push it out. They told me, there is no way that dent happened then. But they would install a slide out awning at cost and no labor costs and the arms would cover the dent. My cost would be over $300.00, normal cost would be over $600.00. But they would not fix the dent as they do not believe it happened at the time I told them it did. So my options are to PAY over $300 to fix a mistake made by them or leave the dent in my brand new trailer.Never have I experienced such an absolute lack accountability. I dont know if its because I am a woman and they think they can steamroll over me, or that I am gullible enough to let them tell me how this happened. But I know absolutely without a doubt this dent happened because of the direction they gave us to push on the slide out.
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September 2023 by kimberly Osborne
When I went to Rv outlet I was immediately greeted with friendly smiles and a hand shake. I had been to Bish’s prior and had a awful experience. When I was greeted by Toni and his sweet wife. They listened to my prior experience at Bish’s and went above and beyond to help me find the RV I wanted! Over all they were wonderful! I didn’t feel like I was being screwed over. They gave me even more for my trade than Bish’s offered and they helped me find the price I could afford! They are wonderful people! I highly recommend going to see them if your ever in the market for a RV. Thank you to everyone involved at RV outlet for my new RV. I’m so excited!
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September 2023 by John
I've been on a waiting list for 14 months to get my rv done know calls an I frozze last winter cause they keep putting me off my heater was out an keep putting me off worst customer service then they told me to take it to another shop.I did in Creswell at the rv shop there an they fixed my heater for the winter...triple bypass an cancer am I had to freeze last year.
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September 2023 by Kaylan M.
I've realized too late that their amazing sales service is a cover for their abysmal service departments customer service. Dont be taken in by their ability to sell you a trailer.I dont normally do things like this,and I have reflected for a couple days about writing this, but I think it is so important for people who might be purchasing from them to know. And this is a long one, but the information is importantWe were taken with an amazing "Blowout Sale" only to realize too late the reasons behind the supposed "Sale"The SECOND time we took our trailer out the slide out failed to slide out. We called service and were instructed to give it a "good push", upon doing so the slide out made an even worse noise. When trying to bring the slide out back the top of the slide out came back in but the bottom did not. It made a horrible POP sound, when we walked outside to try and push the bottom of the slide out in, we noticed a dent in that top corner. After dropping the trailer off at RV Outlet, we were told they were replacing the slide out mechanisms. I told them of my concerns with having only used this NEW trailer twice and having issues. I was told Forrest River knew of issues with this model and are replacing it for free with the newer model. I inquired about the dent for which they say they were not told about but would look at it. I also asked them if they would warranty their work on this trailer for a year since the 1 yr manufacturing warranty would be up before we would be able to use the trailer next summer. I was told they do excellent work and guarantee their work for 90 and would not extend that. When I pushed this stating they should be willing to guarantee their work for a year I was told again,this time by the Sales Department, the faulty mechanism was a known issue. So I know I know their "blowout sale" was more of getting faulty product off their lot, crossing their fingers, hoping it will last until the warranty ends.When I brought up the dent now on my trailer, I was told they looked at pictures before they sold it to us and there is no dent. I told them, I am aware there was no dent when we purchased the trailer, there was no dent when we left for this camping trip, however this is now a dent after hearing a horrible popping noise, when we were told to push it out. They told me, there is no way that dent happened then. But they would install a slide out awning at cost and no labor costs and the arms would cover the dent. My cost would be over $300.00, normal cost would be over $600.00. But they would not fix the dent as they do not believe it happened at the time I told them it did. So my options are to PAY over $300 to fix a mistake made by them or leave the dent in my brand new trailer. Never have I experienced such an absolute lack accountability. I dont know if its because I am a woman and they think they can steamroll over me, or that I am gullible enough to let them tell me how this happened. But I know absolutely without a doubt this dent happened because of the direction they gave us to push on the slide out.
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August 2023 by Tina
Rj is the best tech!!
