-
August 2023 by Whitney D.
I've been taking Honda here for years and have only had good experiences. (And unfortunately I've had to bring my car in several times lately for unrelated reasons--a broken side mirror, an acceleration issue, a faulty A/C system.) They are quick with their service and do a good job, they are honest, and their prices are fair. I find they are kind and explain things to me patiently and thoroughly. I also feel good supporting this family-owned and family-run business. I have also heard they provide good pay and benefits to their employees. My only complaint is their limited hours, but if it allows them to stay open, I support it!
-
May 2023 by Werner Lotz
The best mechanic in town. Not the cheapest but you can trust them and they do great work. There's a reason many of their customers have been going there for over 3 decades.
-
January 2023 by E F
Excellent customer service and quality work. I've trusted these folx for 3 cars and over 10+ years of business. Always fair, explain issues in plain language, and courteous. Highly recommend.
-
October 2022 by gary hush
Great Service, Caring and Informative.Quick and EfficientTrustworthySandPiper is a gem !Services: Auto engine diagnostic
-
June 2022 by Phorat S.
I took our 2017 Subaru Forester in for a 45,000-mile checkup that included fluid and filter changes. 6,000 miles later (at 51,000 miles), I decided to change the oil myself (I have been doing regular maintenance of my cars for fifty years). I crawled under the car and discovered that the oil drain plug had been stripped. I applied virtually all of my 200 lbs. to a 10-inch ratchet wrench, but have been unable so far to get the plug to budge. I have ordered a bolt-extraction kit from Amazon that I hope will enable me to remove this drain plug. I have changed the oil on this car before, including after having had the car serviced by others, and yet never before have I encountered this sort of problem. I can only assume that 1) Sandpiper screwed up the plug and didn't bother to replace it with a new one, and 2) they used an impact wrench to reinstall this stripped plug. I would avoid Sandpiper like the plague. I certainly will never go back there. UPDATE: I succesfully removed the stuck drain plug and replaced it with an after-market 17-mm drain plug, so I'm now back in action. BTW, at the same time I also changed the oil on our 2015 Subaru Forester. We don't drive the 2015 very often, so it didn't really need an oil change for a long time; I just decided to do it at the same time that I was doing the maintenance on the 2017. We used to get all of our auto work done by Wagon Works on 13th Ave just west of Sandpiper. Unfortunately, Wagon Works closed its doors a little while ago (its owner retired), which is how we wound up going to Sandpiper in the first place. What's interesting is that the last oil change on the 2015 was done at Wagon Works. Notice the difference between the plug removed from the 2017 Forester (and mangled by Sandpiper) and the pristine 17-mm plug INSTALLED BY WAGON WORKS. The 17-mm plug came loose with an appropriate amount of torque; it had NOT been over-torqued. -THIS- is what reputable auto-repair shops do!
-
December 2021 by David Kennedy
A fine establishment offering the best repairs, service and competence we have experienced. Honest and knowledgeable staff.
-
August 2021 by Noreen F.
My Honda is 21 years old and only knows care from Sandpiper. I hope to keep it a few more years. Owners are honest and super mechanics. You won't be disappointed with their knowledge and service. Highest Recommendations.
-
August 2021 by Qusheng Jin
We have been using this shop for nearly 10 years now, and always happy with their service. Their prices are always fair - their quotes are below average numbers online, their service is of high quality - never had any issue of the repairs, and they are friendly - I always feel welcomed and their staff members are courteous and to the point. Highly recommended.Services: Brake service & repair
-
June 2021 by Christian Beck
Excellent service and staff!
-
June 2021 by Hayley P
Always offer great service and able to get my car in, in a timely manner. No price gouging and offer great assistance to any issues! Great for a specific issue or if you just need an oil change an overall overview and tune up
-
April 2021 by Tom Steinberg
Our 2018 Honda Fit had a peculiar problem -- odometer reset button broken. This could have been difficult & expensive. It was not!! It's a pleasure doing business with Sandpiper. We had been going to another auto-service business, now defunct, and we are very happy to connect with Sandpiper Import Services.
-
December 2020 by Candice Landau
Best service with honest people who don't overprice. Will be taking my car here every time I need something done. Can't recommend enough.
-
December 2020 by Gordon C. Tibbitts III
Great service
-
September 2020 by Tresa Y.
I got excellent, honest, reasonable service @ Sandpipper. They Utilized safety protocols due to Covid. Yhey were professional and communicative... They completed quickly and quality parts were used. Plus, they were honest with me and said my repair wasn't as bad as I was led to believe by another shop's mechanic... they didn't gouge nor try to take advantage of me, but instead gave me their honest appraisal and did only the work necessary. Sandpiper is great! Thanks so much; I'll be back.
-
April 2020 by Holly Knight
We took our car into to get the brakes repaired in January. Soon after, we noticed a new sound, not all the time, but often enough. It wasn't the squeaking brakes sound that you hear when the brakes need to be replaced, but another weird sound. After a drive to Portland, the sound became much worse. I took it to a Les Schwab and they identified the problem.