Sanipac, a local waste management company, is known for its exceptional customer service and dedication to meeting the needs of its clients. Customers praise the company's drivers for their thoughtful handling of personal items, such as dog beds, and for their care in placing bins back neatly after collection. The company's representatives, like Tim and P.J. Silva, are described as kind, patient, and helpful when addressing billing inquiries and providing information about new recycling rules. Clients appreciate the extra effort the Sanipac team puts in to manage routes in challenging areas, such as cul-de-sacs. Overall, Sanipac is recognized for its reliable service and commitment to ensuring a positive experience for its customers.
We recently lost our dog of 13 years. We had four dog beds that I set out because it was too sad to see them in the house. We appreciated the driver taking them away for us. Thanks.
August 2025
I called today to get help changing the due date for my bill and I couldn’t be happier with the customer service. Tim helped walk me through changing the due date and was kind and pleasant the entire time!! Super happy with the service I get from Sanipac, and their customer service is excellent!! Thank you !!!!!
July 2025
We live in a culta sac - enough said - haha but seriously thank you all for putting up with the madness that is our part of your route. I appreciate the extra work involved to get our bins emptied and put back so it’s manageable in the morning with all the people leaving for work.
