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March 2024 by Charles
These people are wearing masks as if there's the bubonic plague going around. It's hard to order and hear what they are saying with a mask, yet they complain when I wear a WW2 respirator. It's time that liberals in Eugene realized that wearing a mask will not save you from COVID-19. Almost all the Chinese in mainland china wear a mask, and still despite zero covid measures, the virus still manages to spread. Wake up, the only way is to get vaccinated, not block your face.
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February 2024 by Marc Ryals
I've been coming here for many years. I love the food and the teriyaki sauce is delicious. I've never been disappointed. The atmosphere is mall but it's worth it. A+Vegetarian options: Just get it with no meat.
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February 2024 by Raymond Mayer
It's mall food! That being said, it's the best place here to eat. Portion size is amazing. The staff are fast and friendly. Very, very good food.
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December 2023 by Chenyi Vue
The food is just packet teriyaki sauce on frozen noodles, beef, and shrimp. You can only taste the horrible sauce. No seasoning in anything. The shrimp tempura was okay but they were tiny. Just get Panda
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August 2023 by Lucas Long
The food is good here. It's very consistent. Ask for extra teriyaki sauce!
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August 2023 by Lazurlust Luna
I asked for them to separate the rice from the chicken, because my kid won’t eat the white rice if it touches the sauce or meat. This lady refused to separate my food & requested I purchase a side of rice to feed my child.
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August 2023 by Michelle J.
I actually love the food here and sometimes drive across town just because I'm craving it. Although, a few months ago I placed an online order and when I arrived the store was completely boarded up. I tried calling, no answer. I figured they went out of business and that I had lost my money. But yesterday I saw that the store was open and went up to show them my receipt for the unfulfilled order. They refused to give me a refund or to give me the food. Wouldn't even give me an email address that I could use to plead my case to a manager. It's too bad, are used to eat there once a week, but their shortsightedness has lost me as a customer forever. It turns out, they may or may not fulfill your order but they will definitely keep your money!
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May 2023 by IIDREDDII PSN
I was waiting in line for over 10 min first in line the lady didn't acknowledge us and just filled her online orders we left and I love their food but customer service is a big 0.
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May 2023 by Misty Stacy
Great place to Eat. At the mall food tasted great and it was really fast service.Wheelchair accessibility: It has an open floor plan. Being inside the mall.
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April 2023 by Mikayla P.
Dry a** noods! It's not that hard to splash some teriyaki sauce on them, just like the mall in a whole, this place is sad these days
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February 2023 by Candie Criswell
BEWARE OF POOR FOOD HANDLING! I used to love this place but haven't been for a while. Now I'll never go back, gave me food poisoning! Got the chicken teriyaki which I thought tasted okay at first, then I got a bite that tasted gross like bad chicken. Later that night and the next day I felt terrible. I know it was this food cause its all I had eaten that day.
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February 2023 by Ind Bat
This place is changed so much!! The chicken looked shredded the serving was so small unlike before. I ordered rice with vegetables ..I got white rice. The only veggie was cabbage...what happened to the rest of the vegetables..carrots etc.? I don't know whats happening to restaurants. Its becoming low quality and higher prices!
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February 2023 by Theolovetesla
Great food. I usually get the Beef or chicken because it's really good. The meals have rice or noodles, steamed veggies, and of course what you ordered. The line can get pretty long at times but really good Teriyaki.
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January 2023 by Quintin Kreth
Sarku Japan is the best place to eat in Valley River Center. The teriyaki chicken is great, the chefs are very experienced, and the value and portion sizes are excellent. They're also very careful with food safety on the open grill. Overall, this is a solid place to eat.
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January 2023 by Vincent Asunder
delicious!wonderful portion size, excellent flavor and texture.4/5 stars, closer to 4.5/5 - their sauce is less sweet nowadays and the noodles a bit oily, but still delicious. memories of being a kid and getting sarku from the local mall, renewed. a classic flavor.