July 2022 by Molly F.
When we came into the store the salespeople were both occupied with other customers but yet they took a moment to ask us what our needs were to see if it was something simple they could take care of immediately or something that was going to take longer and then they let us know how long we would be waiting and gave us a few things to think about during the wait! I felt my needs were very well recognized and met! During the business transaction, the salesperson was very aware of being budget-minded, and shared with me the special pricing available for products that I came in for! He even noticed my son looking at some fun accessories, a pop socket! While I thought it was just more money, he surprised me by telling me that that was on sale for $5! I was able to purchase everything I came in for plus the necessary phone protectors for less money than I planned! I think it is our perception that all that fancy stuff is out of reach for lower income people, at this store, they treat you like their Best Customer no matter your budget or problem! When I was confused about anything, he had time for questions and I felt my business was valued. It did not feel like I was just another person in line, the manager has done an outstanding job to support his staff to look at each customer as an individual and provide personalized service. It stands out from the rest! Amazing! There is just not this kind of good old fashioned service too often anymore, and this store is one place that is still keeping it alive! I recommend this store and this manager is doing a Stellar Job! Go there, and get awesome service!
