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February 2024 by Fatalii1
I had the opportunity to work with Lance concerning my interest in 5G Internet. He answered all of my questions thoroughly, and gave me confidence in deciding my next move. It's nice to have an excellent communicator, and not someone who just blows smoke! I recommend this place, for sure! Thanks, Lance!
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January 2024 by Austin Doney
Was in there today to upgrade a phone and plan. Nel was awesome! Was very patient explaining all my options and helping me pick what worked for me. Thanks! 5 stars!
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January 2024 by Thomas Boren
I have always gone to this store when I have had a problem and it was always taken care of.Today I upgraded my phone and the experience was great. Nel was my associate and she was very knowledge and thorough in explaining everything I needed to know. She was great and because of her knowledge I will be back. Thank you Nei. You were awesome.
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December 2023 by Starlin Grimes
Very helpful got me all set thank you
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October 2023 by Chris Taylor
Terrible customer service. The people in the store only exist to sell new products and take payments. They offer no true customer service for any account related issues.
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September 2023 by Lily Hanridge
This T-mobile tricked me. I went in about a year ago and they gave me a new Iphone 14 and also gave me a $200 promotion since i was switching from verizon. I did not want a new phone but they told me repeatedly that IT WAS FREE. I asked so many times if the phone was a free trade in and if I had to pay anything and they said don’t worry it’s free. Turns out it was not and I am stuck with this t-mobile plan until 2025. I went in today to get off the super expensive phone plan because the guy at this store said I only needed to be on the Magenta Max plan for 2 months to get the $200 promotion but turns out I still have payments on the phone until 2025 making it more expensive to leave T-mobile. I definitely got tricked by one of their sales reps!!!
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September 2023 by Hope M.
This place is awesome! Jeremy helped me and it was so fast! Everyone who works their was so kind and awesome. This is the best T mobile location.
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July 2023 by Diana Nicholas
Jeremy was so helpful on my upgrade! Great service.
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July 2023 by Tony G
My wife and I came in to switch service providers and were pleasantly surprised by the awesome deals they had going on. Our "mobile expert", Lance, was very knowledgeable and helpful. He patiently walked us through every step and helped us work through difficulties we were having with our former providers when transferring our phone numbers over. He broke down each and every benefit to switching over and made sure we got the most savings we could. We got all the bells and whistles, including smart watches and still ended up with a smaller bill than we were paying at our previous providers. Thank you, Lance!!
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July 2023 by Bailey Vestle
Wish I could rate the whole company a 0 star but not changing my auto pay payment from credit to my debit/checking. You guys have been hacked so many times and stop trying to cut corners on peoples rewards. Hands off!
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July 2023 by Bernadine Lawson
What a delightful experience!!!!I was dreading upgrading my phone , but Nel was amazing.Thank you so much !!!!She is an Asset to your company ♥️
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April 2023 by K Evans
Super helpful staff ran through all the options available and were friendly, clear and efficient. AmazIng service and as a result I am going to be running this SIM card alongside my existing (different network) SIM card. I Thank you. Enormously appreciated.
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March 2023 by Linda Connelly
Jesus was very patient, knowledgeable, and so very helpful! He explained in detail all about the billing and all details involved. Jesus is a great asset to your business.Sincerely, Michael Lamm USPS retired, US Air Force Viet Nam Veteran
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March 2023 by Lynn Kraft
Jesus has helped me more than anyone else has since I've been a customer, he has helped with a good spirit and amazing knowledge. He will always be my go to person.
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March 2023 by Diala Villavicenzio
Great experience at t-mobile with Jesus! Fast service and covered all aspects of getting a new phone.
