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February 2024 by Marie Richey
Saul, James and Devonte we’re awesome and helping me with a new phone and definitely would come back to this specific office again if I need to
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January 2024 by Anne Rose
These people helped me when they didn't need too by their office rules. We be back in Spring to buy our new 2yr plan!!
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January 2024 by Diane Mahoney
Najd and James were so awesome! The service at T-Mobile has been great. Can't wait to work with you all again.
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January 2024 by Riccara Wright
Travis made buying a new phone and updating our plan seamless. He was so knowledgeable, patient and enjoyable!
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September 2023 by Munchie Run
Yup ? miss you FRIENDS!! Kyle E….Tim’s chips and Cosmopolitan know and LANE COUNTY KNOW T MOBILE IS BEAT FOR CARE’n & Sharing B-$ch!!
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August 2023 by Jamie Jones
Don't go to this store.... I was there on Sunday with my 2 young kids to drop off some phones off so that they can be sent back and the guy told me that I needed to go home print out the label and send it back in the box that I got my new phone in. Which not everybody owns a computer with a printer!!And plus it says online that you can either send it yourself or drop off at a t-moblie store.
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July 2023 by Trent Johnson
Assistant manager Issac was extremely helpful and professional. Helped me get my Internet up and running and made sure everything was working smoothly. Appreciate the great customer service.
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February 2023 by Alexa Whitehead
Seth was awesome! He was so communicative and willing to do whatever it took to help us. He made us feel like a priority and spent a lot of time helping us get our new phones with the best deals. We appreciated how kind and attentive he was. Seth was very friendly and made us feel heard! Thank you!
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February 2023 by Corrina Morlok
My zflip quit working only after having it for 34 days so 4 days to long to qualify for the 30 trial no questions asked return policy ?but then James found my warranty and trouble shot his way thru every hold up and there was a few. Huge lesson learned to always purchase the insurance offered even if the phone is a promotional offer and in the end is no cost because it's still very expensive to fix if anything is broken or damaged my advice is to treat the phone as if it cost the original ticket price so full coverage next time for this gal and thank you James for treating me like a family member to T-Mobile and relieve a huge giant stress for me quickly and painless as possible look forward to coming back into the store next time huge change from last phone provider Exfinity never again!!!!!
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February 2023 by W Loper
Nickolas, Seth and the whole team at the Delta store were so helpful! We had a nightmare of an experience transferring from AT&T (4 hrs to be exact! Because AT&T is clueless!) and they were so professional, helpful and their customer service was top notch!! James even had the game on for my husband watch while we waiting on AT&T! Highly recommended the team here and T-Mobile as well the coverage outshines those so called “top name “ carriers!
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January 2023 by Sky Coburn
An employee sold us an apple watch the end of November, we verified we wouldn't need an iPhone to activate it before purchasing. We set it aside till Christmas, we can't activate it without an iphone. The manager here won't do a return, it's passed their 14 day return date even though his employee basically lied to make a sale. Or maybe his employees just aren't knowledgeable about the devices they sell, so please DO YOUR OWN RESEARCH before making a purchase at this location. Pretty much being told I'm sol, stuck paying for a device we can't even activate. Agent on the phone (customer care) was nice enough to credit our account for the activation fee we paid, should've asked for the fee for protection of the useless device & the bill for December how you can charge anything for a device that hasn't even been activated. Starting to wonder if switching to Tmobile was the right decision, will check reviews on other locations hopefully I can find somewhere with more trustworthy people to assist me.
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November 2022 by Deej - Daniel Spiralring Productions LLC
Bobbo, and Seth gave us fantastic service and saved us a lot of money on our plans and internet. Thank you!
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October 2022 by Drake Lair
Shouts out to Isaac over here at T-mobile. He was able to get my number switched over to Tmo with a superbly friendly attitude and very quickly. It's great to have such a good experience for stopping in with no plans. Also the store was very well laid out and clean.
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July 2022 by Alex Ch
I absolutely felt at home talking too Ellie and Bobbo, these two me so happy after getting a new phone. I have looked around and pretty much every place I have gone too has made me feel so on edge like I don't have a life and they are just tryna get me out fast without caring about me. But Ellie and Bobbo listen to every question I had, ran me though everything and more. I beyond appreciated every second. Thanks again guys, meant a lot.
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May 2022 by Nicole Rafael
I came in to pay my bill and waited almost 20 minutes without even being acknowledged I was there. Bad customer service
