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November 2023 by Terence Campbell
The staff are very welcoming and accommodating. When servicing your car, you get a free inspection and a detailed report (printed and or emailed upon request) of your car's engine, brakes, power steering and transmission.Services: Vehicle maintenance
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October 2023 by Rosemary Cress
I was able to get a timely appointment (called Wednesday afternoon and got a Monday morning appointment). And was able to get a follow -up appointment for the following Monday.Costs were reasonable, below what I expected.Everyone is so friendly.Service: Oil change
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October 2023 by Dr. Claudia Coughran
Every time I walk into their place I receive friendly, personal, and most importantly, knowledgeable service. They quite literally know my car by name. I wouldn't trust Ruby to anyone else.Service: Vehicle maintenance
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September 2023 by Vincent Stitt
Great communication and diagnosis of our vehicles problems. The staff kept us informed of everything they found and supplied us with a list of suggested maintenance items they discovered, all minor issues, and did not pressure us to bring the vehicle back to them for these repairs.
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August 2023 by Phyllis Pierce
Friendly caring people. Got my car back, they vacuumed, and clean the in side windows. And gave me a free carwash coupon. My car runs like new. Nice to have a business you can trust. I recommend this business.
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August 2023 by Shane Dean
Edit: A manager from Sun auto contacted me about my experience and we had a good talk about my whole experience with them. Josh was very apologetic and gave me a refund for the 150 inspection fee for the issue they couldn't replicate. Overall, I'll now say that maybe it was just a bad day. But that bad day in which something simple got missed, could have caused a lot of damage to not just my car, but to me if the tire fell off. So yeah. Fair to middlin and will be leaving old review up so there is some context to this edit.Originally 1 star, moved up to 3brought my vehicle in on the 1st or 2nd of august for a basic look/replacement of the fluids, a rhythmic knocking coming from my rear left tire, and a couple other smaller issues.Positives were, They were fairly communicative during the time they held my car for the repairs and they seemed super professional.Now the negatives. Besides the price point they gave me for just the fluid exchanges and two inspections of different parts ( a tire inspection in which they found nothing ( we'll come back to this one)) and an electrical test for a bad wiper motor, which came out to over a 1000$. There was also a final estimate for stuff that they recommended for me to get which totaled over 3000$. Seemed a bit steep but whatever, right?Well now back to that tire. So After charging me the 150 dollar inspection fee to check out the noise on the tire, you know what they didn't check? The lug nuts. I took it into a different shop and not even 15 minutes later they had the nuts tightened and I was on my way for less then an inspection from Sun Auto got me.So my final recommendation for these guys are. If you have money to burn and don't mind paying for dealership or higher price quotes, and an fair to middling job in which they will charge you 150 dollars for an inspection and not even check the lug nuts on the area they were "inspecting" Go for them. Cheers and hope this helps someone who might be in the same boat as me.
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July 2023 by Stuart Mellor
I took my vehicle in to have the engine rebuilt and the A/C fixed. The odometer was 123,020 miles. I had to take it back in after only 1,100 miles for warranty on the air conditioning. After about 3,000 miles from the rebuilt I was back for an oil leak and the distributor was damaged. I suspect that it wasn’t instilled properly. When I got the vehicle back there is a leak coming from the radiator.Services: Engine repair
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July 2023 by Mandy Beemer
I am a first time customer and was very impressed with the communication and ease of scheduling. I made it a little difficult because of my work schedule but they were patient and hung in there with me. I felt that my vehicle received a thorough inspection of everything that needed to be done, but did not feel pressured in any way to do anything that I didn’t want done. I needed my brakes done and I did have a few other price quotes before taking it to Sun Automotive. I needed to stay within a budget and they impressed me with a bit of a discount to make it happen. I came in contact with 3 employees and they were all very nice and respectful. The location was clean and very organized. I would take my car there again!Services: Brakes
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June 2023 by Elaine Jay
This was such a good experience! I had gone to 3 other auto places to get a repair which you might think would not be that difficult! But it had turned into a real headache! It was really getting a stripped screw off my license plate so I could put a new plate on......I was giving up when I took it to Sun Automotive on Rustic Place right off Coberg Rd (near Trader Joes) in Eugene. Brian was so kind and personable. He had it fixed in 10 minutes. And I insisted I wanted to pay him, but he refused! I will definitely have Brian fix my car in the future.....and I have a 2001 Toyota so it is going to need some work in the future. So happy now I found a place to take it!Service: Vehicle maintenance
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June 2023 by F. N.
Is it okay to hug the guy who fixes your car? I drive an aging Ford w/ low miles. The AC went out and parts were a challenge to find because the car is 20 yrs old! SAuto called me at least every other day to report on progress, success and timelines. Brian was excellent in keeping me informed. Now my sweet old car has a new lease on life!Service: Air conditioning
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May 2023 by David Hammond
Went in for a transmission service and oil change.Easy to make appointment. All staff was very courteous and explained scope of work needed. No pressure to add on additional work. Fair price and vehicle was completed earlier than promised. Even got a free car wash coupon. I'll be back.Services: Transmission
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May 2023 by Ujjwal Kumar
Awesome guys who genuinely care about your vehicle and give you everything straight, no fuss no muss. Have been going there regularly for my vehicles for the past 4 years and have been very pleased with their service. Highly recommended
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April 2023 by BENSON STEWART
The workers here are nothing but kind and gave me a full run down of what was going on with my vehicle. I did not feel taken advantage of, and felt they actually wanted to help fix my car not just make a profit. Very trustworthy, I will comment back if anything goes wrong with my vehicle. Thank you for the great service!
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April 2023 by Michael Tierney
Very well run shop. Clean and organized garage and waiting room was pleasant. Technicians were very knowledgable and provided me with the information I needed to make decisions on the scope of repairs. Great job by everyone, and they will be my go-to repair shop from now on.Services: General repairs & maintenance
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April 2023 by Keaka Kuaana
These group of wonderful people made sure that when my truck was ready for my that no matter they made sure I would be leaving in great hands! I truly am grateful and will support this Sun Auto Oakway! Mahalo again you guys!!Service: Brake service & repair
