-
April 2024 by Natalie Knapp
Went to Eugene to find me a new (used) car after wrecking mine. My boyfriend and I couldn't find anything at Kendall used lot so we googled used car places near us and Team Hayes Auto Group came up so we thought "let's try it" we found the EXACT car we were looking for!! And they send it off to get new tires and gave it a bath before sending me home in it that day. Found them completely by chance, and they friendly service from a gentleman that made us feel like he genuinely cared about giving us a good vehicle. 10/10 would recommend! Thank you Team Hayes!
-
March 2024 by Deedra Nunez
Easy to deal with! Found the perfect 2014 Wrangler. Great prices! Great people!!
-
March 2024 by Dakota Druery
My wife and I went to Team Hayes looking for a vehicle that was reliable for us. We drove up from Grants Pass to find the right vehicle. The first vehicle we had financed had some issues down the road but a quick call to the dealership, and they were on it immediately to fix what happened. As we got back to the dealership, they already had a different vehicle set out for us. They were able to switch everything over to the other vehicle super quick. Even though the first vehicle didn't turn out as planned, they were very efficient and helpful in making sure we were set to get back on the road and back home safely. If I have the chance I will 100% go through them again for another vehicle. The customer service provided by everyone there was completely exceptional. I definitely would recommend going through this car lot to get your new to you vehicle, even if you gotta drive a ways for it. 100% worth it.
-
March 2024 by Autumn Baird
We bought our 2015 Kia from team Hayes after having terrible used car luck. This car has been nothing but absolutely amazing! We’ve taken this car to Southern California, Las Vegas and Seattle with NO issues. We were recommended team Hayes by three separate people and we do not regret it at all.! Thank you team Hayes!
-
March 2024 by Christopher Bondurant
I can't speak highly enough of Team Hayes. Every part of the purchasing experience, from selecting our vehicle, to negotiating terms, to the after-purchase attention and care has been top-notch. Scott, Lisa and Rylan were incredibly professional and attentive to our needs as a customer, and extremely generous with our trade-in.I will be coming to Team Hayes first every time I need a vehicle, and recommend anyone do the same who is looking for fast, excellent service, and support that truly makes you feel valued as a customer.I've never felt so confident leaving a car-lot that I made the right decision, and that anything that could go wrong would be handled immediately.
-
March 2024 by Sameer Dedge
Team Hayes was very understanding as I was getting my finances sorted for the car I wanted. Gave me a great car with no obvious issues and even held the car for me for a week. Very professional and helpful all round. One month in, I love the car.
-
March 2024 by Molly Gelinas
It’s not often you find people that sell cars for a living and do it with 100% integrity. Scott and Lisa Hayes fully consider the well being and needs of their customers and are 1000% true to their word! I’m so grateful for my experience buying a car from them and would do it over and over because I’m confident in their ability and willingness to navigate through any hiccups or unexpected situations with compassion and trust. They make buying a used car easy. 1 million STARS from me!
-
March 2024 by Josh Greenwald
This is just my opinion but these folks are jerks. I wouldnt do business with themI went in last week and asked if the owner would be interested in my 2011 TDI Manual Wagon with 68k miles. He asked me a bunch of questions and seemed really enthusiastic saying "anything diesel flies off the lot".So I take my vehicle in today, the woman has blocked all the parking spots and asks me to move so she can take pictures "Park literally anywhere else." While chugging on her vaporizer. No biggie.I talk to the guy at the counter who then goes straight to the owner, Josh?, whom I talked to just the other day. Without even looking at the car he says "we're not interested" and didn't even give me the time of day. WTH. Thanks for wasting my time.Edit* after owner response. Owner had none of the information from their review response at the time. Only researching afterward to formulate a response. My review is driven by the way I was treated and has less to do with whether the car was purchased or not. I would have enjoyed getting the feedback abovr in person, which is why I stopped in, rather than being shown the door. Take time to invest in your potential customers, or they won't be future customers.
-
March 2024 by Viola Dean
I stopped at Team Hayes Auto group. I was taking a look at a used vehicle. The team was nice and allowed me to test drive the vehicle. They where respectful and listened to what my needs where. They also talked to me about the vehicle I was trading. The team was excellent, much more better then going to a big car lot.Yes the vehicles that are at team hayes are used and have mileage but the team checks them over and uses Carfax to get a good idea about the vehicles they are going to sell.I would go back to them again for another vehicle when that time comes.
-
December 2023 by Joanne Irwin
Hi ... in Summer 2022, having totaled my truck, I was in the market for the car I really wanted: Nissan Cube. Had long wanted a side opening rear hatch but been impatient 3 times prior. But not this time - and there it was! Silver 2009.Because Cube has a history of transmission issues, the owner provided a 3 year transmission warranty on labor. Additionally an oil change was done, battery cables were cleaned, and minor paint issues were fixed.Within a month or so a neighbor needed a car so I took him to Team Hayes. He bought one that day and has been happy ever since. As have I !! Thanks Team Hayes !!!!
-
December 2023 by John Jewett
Team Hayes treated me very well! I got my 2013 BMW 335i it felt like a brand new car, inside and out. I couldn’t be more happy! They worked with me they are very flexible. 10/10 would recommend and go back
-
December 2023 by Debra B.
Great experience with Team Hayes. Professional, honest people worked with me to find a good car in my budget. I am pleased with my purchase. They went above and beyond to be helpful. I chose Team Hayes because my daughter had a positive experience when she recently purchased a car for my granddaughter. I highly recommend Team Hayes !
-
November 2023 by Israel Garza
Good professional people. I sincerely love this group of individuals. I know that I am family when I walk on this parking lot, but I dont get any handouts. My experience with this company has been great.I was having car troubles at home they helped me find a solution that works. Everybody won the day I purchased a car from here.I recommend Hays to my friends and I will be purchasing more cars from here in the near future.
-
October 2023 by brigitte santos
Team Hayes restored my faith in the car buying experience. We were in and out in no time, payments were were we needed, no pressure or hassle test drive. I have never had a better buying experience. They stand by their vehicles and are honest and affordable. My family has now bought 3 cars from them and I would happily recommend anyone to them and will of course go back in the future. Thank you Team Hayes!
-
October 2023 by Kristin E. Tougas
This family owned business treated me as one of their own.As a mother helping my daughter buy her first car I had some pretty high standards on what I wanted to buy. We also had a certain budget to work with.From the beginning, they listened to my wants and really went above and beyond to find the vehicle I so desired.They gave me plenty of options and even sought out a vehicle to meet my needs outside of their current inventory.They made sure that I was getting a safe and reliable car for my daughter. Customer service like this is really hard to come by these days. This autogroup has made a customer for life. I highly recommend working with this business if you want a pleasant car buying experience. You will feel cared for and end up with a quality used vehicle that will meet your standards.My daughter couldn't be happier with her new car.Thank you Team Hayes Autogroup!
