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April 2024 by Greg Annear
Good clean shop but too busy if you need your car back in a hurry.
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February 2024 by Patrick Moore
Good Knowledgeable People.Best Transmission Shop in EugeneHas A Large Parts Inventory For The Do it Yourself Folks.
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January 2024 by Adam Opoien
I am conflicted writing this review because initially we were thrilled with our experience but here is the story of our recent transaction…my wife and I were expecting twins in December so we bought a 2018 Ford Expedition. Well 3 months into ownership we started experiencing major transmission issues, about 75k miles on the rig. Being that we were expecting and the due date was rapidly approaching we were freaking out a little bit. We had an appt with the ford dealer but we couldn’t get in until after the due date, that wasn’t going to work obviously. We called Tony and he said to bring it by. He quickly diagnosed the issue to be more than likely a failing valve body which had been a common issue in these models. He said they would order the part and service the vehicle in about a weeks time. We were thrilled! What a relief that was and Tony was doing us a major favor with great customer service! So right after we get the vehicle back, my wife goes into the hospital with preterm labor. Luckily we have the vehicle now and we are told to drive it easy as it needs to relearn shift points and whatnot. The transmission was not shifting smoothly but it was somewhat better so we were giving it time. After a couple weeks, I drove it to OHSU for our daughters appt, I lost 10th gear for the whole trip and it was throwing codes on 5th and 7th while putting the vehicle in a low power state. I called Tony and he says bring it by…I finally am able to bring it by with everything else going on. He drives it while hooked up to a reader to see what codes are being issued. He notices the malfunction still and tells me he needs to call another guy and then we’ll come up with a game plan to fix the issue again. I agree, no problem. I’ve appreciated all the help up to this point. I don’t hear from the shop for a little over a week so I call and talked to a person for Tony to call me back. No call back. I called a few days later and left a voicemail. No response. I called another few days later and talked to Tony. He didn’t really remember our situation which I can somewhat understand so I remind him and he says oh yes, let me look at my notes and call you back. I agree and still have not heard back and it’s been weeks. So at this point, I’m way too busy with newborns to track them down and resolve this issue. The transmission problems have gotten worse again since service, we are out $1460 dollars they charged us and we are unable to drive the vehicle until our next appt at the dealer in 2 more weeks. So overall I’m extremely disappointed with the 2nd half of our experience, communication has been quite poor and I feel the customer service after transaction was completely ignored. I will not take another vehicle back here.
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January 2024 by bbqreviver JackDodd
The manager Tony literally saved our vacation by fixing the clutch on my old pickup after getting towed in from Cottage Grove late one night. From my description of symptoms he diagnosed the issue and resolved it lickety-split and on estimate. Thanks, you went above and beyond, and I'm forever grateful.
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October 2023 by Larry Lake
The best! Expensive. Takes forever to get in. VERY friendly people. I trust them
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August 2023 by Ken Ota
I'm in the auto industry and I've used EVERY place in town and Transmission Solutions are bar none the ABSOLUTE best transmission place in town!!!Service: Transmission
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April 2023 by Kevin Kelsey
120.$ hrs to wait, Yeah No thanks !! 4,000.$ For El60E went Across the street 2,300.$ 3 YEAR 36,000 MILE Warranty Don't Waste your money !!! GO TO AUTOGO !!
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February 2023 by Bob Macherione
Always helpful. Best in town
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January 2023 by Elissya
My vehicle was having some mysterious issues so I brought it here and after a test drive found out my transmission didn't need service. Turned out to be an engine problem and though they couldn't diagnose it their advice still led me to getting an accurate diagnosis and repair. Their people have good vibes and are so honest that I will definitely be back whenever I do need transmission service. In my experience, honest mechanics like this are rare gems.
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September 2022 by David
The transmission went out on my 2009 Lexus so I had a friend replace it with a salvaged one. He didn't quite get it in right and it immediately went out again. Frustrated, I took it to Tony at Transmission Solutions. I heard from other mechanics that he was the best in town. This was right at the peak of his busiest time. It took a long time for him to get to my car but when he did, got it fixed in short order. He even replaced a coil that was shorting. And his price was right on target. I'm so thankful to have my car back again, working in fine order. Transmission Solutions is the only place for me for any transmission problems!
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May 2022 by Catrina
Great service! Friendly staff
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March 2022 by sabrina clocksin
Best place to get work done on your car
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January 2022 by David G.
The transmission went out on my 2009 Lexus so I had a friend replace it with you salvaged one. He didn't quite get it in right and it immediately went out again. Frustrated, I took it to Tony at Transmission Solutions. I heard from other mechanics that he was the best in town. This was right at the peak of his busiest time. It took a long time for him to get to my car but when he did, got it fixed in short order. He even replaced a coil that was shorting. And his price was right on target. I'm so thankful to have my car back again, working in fine order. Transmission Solutions is the only place for me for any transmission problems!
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November 2021 by Nick Horner
Tony and the entire staff were amazing. When I booked my appointment, and picked up my truck, Tony carefully explained the different options he recommended for my transmission problem. They ended up saving me a lot of $$$ Thank you!Service: Transmission
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November 2021 by Aiden m
Very happy with my transmission rebuild. Fantastic shop. Good people And great work. 10/10 Would recommend.Services: Transmission repair
