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December 2023 by Katelyn Williams
rules enforced
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November 2023 by Ben Ennis
New management has not been as flexible or accomodating as previous management. Suggest finding other storage.
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September 2023 by Nicole Rafael
We have rented here several times but will not be coming back to this location. We rented a truck, was told 4pm was too late to return so we had to pay an additional day that we didn't need and return it by 3pm. Then we get called at 11am and told they needed it because someone else wanted it. So we had to pay a additional day, then you want it 4 hrs earlier than you said for return? Hope that rental was worth losing a customer that's spent ALOT of money here.
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September 2023 by Ben G
Always friendly and quick to check in and check back out when I drop the truck off. Easy to schedule online and never any issues as I use them at least once or more a month!
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September 2023 by Jennifer Stockton
Terrance at river road is a real stand up guy! I appreciate him helping my daughter and I out with our uhaul experience.
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July 2023 by Nathaniel Everitt
Very quick and efficient check in and check out process. Clean space and plenty of options.
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July 2023 by Jesse Pitts
I rented a car trailer and I enjoyed using it .staff was very nice and helpful and Knowledgeable Through the whole process Highly recommended Same goes for the location in Springfield on Franklin boulevard.
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July 2023 by John Holte
The people at this location are awesome, very helpful and polite, i had no issues at all.
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May 2023 by Robert Firestine
I rented a 4x7 utility trailer. During hookup, the attendant told me that the trailer wasn't supposed to have taillights, only turn signals and brake lights. Since I didn't plan on moving it at night, I didn't question the logic, but when I mentioned it to the attendant I returned the trailer to the following day, he said that it was definitely supposed to have taillights, and mentioned that the condition would be corrected before the trailer went out again.
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April 2023 by Ryan Maxon
Rented a truck for some house projects, staff was incredibly friendly and helpful. Got me in an out quick and answered any questions I had.
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August 2022 by Cindy Kessler
I've used them 3 different times and will definitely use them again if needed. Friendly staff. The place is climate controlled and always clean.
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August 2022 by Jill Souvannakhot
I honestly rented from them for 2 years!! There is SO much to love about their location & how much they have available for you. And u get your 1st month free:)
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June 2022 by Jasmine Geving
I had never used a storage unit before using this Uhaul center. It was very easy, the staff were helpful and kind. If I ever need storage in the future, I’ll be going here!
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May 2022 by Carley Smith
Visited today and the place was gross. Unreturned carts. Wet, dirty trash in the free area. Food, half eaten candy and trash on carts. We pay what I consider a lot of money to store here. Please clean it up Uhaul. Seems like some patrons have no respect.
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April 2022 by Stephen Fields
I would love to rate this place more stars and for the most part they deserve it. We had a new trailer controller installed because the idiots who owned the vehicle before us just tied the trailer plug wires into the rear lights. Worked beautifully. Picked up the trailer and drove to Florence for the night and then back to Redmond, OR where we're from. Then we started having battery issues. Come to find out when they attached the hot lead for brakes and hazard lights to the battery they put it on top of the bracket instead of underneath which usually isn't an issue,but the stud nut is cupped and is the tensioner for the battery cable. Battery cable was loose and could pull it off by hand. Swapped the eyelet to underneath and everything tightened down great.
