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February 2024 by Sherry Ma
I've only had positive experiences here! I was assisted with such patience and kindness even when my requests were inconvenient. You can tell they're doing their best considering the extenuating circumstances all post offices are experiencing nowadays. I'm very grateful for them.
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February 2024 by Aaron Briggs
Our mail carriers from this office are always friendly and doing a great job. We really appreciate their service.
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December 2023 by Dean Mundy
Most incompetent staff and worst office in the U.S. They simply decided to close early Saturday Dec. 16th. They were just sitting behind the desk directing everyone to self checkout. As a result, had to go to UPS and now Christmas presents get to family until after Christmas.
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December 2023 by Alishia White
Have lived here for 4 years and our carrier up to about 6 months ago was amazing, now all the problems you see in all the other reviews are happening and when I called the branch actually closest to my home she even warned me how terrible my actual branch was and said she gets calls all the time with complaints, hope this is not our new normal but looking at these reviews I feel like it may be :-(
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July 2023 by Throwaway Email
Extremely inconvenient hours. Good luck ever shipping something out if you work a normal job. People RELY on the post office. It's a necessity hat everyone has to use. So it should be actually accessible to normal people. At the very least be open reasonable hours on the weekends!! They only time you can go to this place is WHILE EVERYONE IS AT WORK. I'm trying to keep up a small business and now I'm at the point where I'm considering shutting the whole thing down just because shipping out items is so undoable.
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May 2023 by Lorelei Louderback (Lucky13.Lorelei)
If I could give half a star, I would. We have repeatedly not received mail in a timely manner. I get daily informed delivery updates from the USPS and regularly those items show up days if not weeks late. We have had numerous packages just not arrive and to be told they delivered it. Someone is always home so we know the packages weren't taken by porch pirates. Recently we have dealt with a package lost at the actual post office. They had held it for pick up and can't find it. Going on a week now and was called and told they have other customers to deal with and don't have the time to search for it and it was probably delivered and we lost it.
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May 2023 by Deborah Saenz
The 2.6* average for google reviews rating at this location says it all! The perfect example of the right hand not knowing what the left hand is doing.
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April 2023 by Christine Ann Kulakov
My husband and I have still not received the card we sent via priority mail. That card was so important that we prayed over it and we even talked with the post man at the counter about it at length because he forgot to subtract our stamp from the priority postage. Please respond here, so we can make sure our card reaches it's destination by the 15th. Also, we would like our money returned regarding priority mail tracking if possible. Thank you!!!
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February 2023 by Stephen B.
Service is not bad at the counter, but delivery is horrible, with constant misdeliveries. We get other people's mail and packages, someone else gets ours, unexplained delays in mail showing in Informed Delivery Digest. Supervisor apologizes, says they've talked to the carrier, but the problems continue. I worry constantly about the security of our mail, not because of thieves but because of carrier mistakes.
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February 2023 by Christopher Pond
The Eugene sort facility for USPS is the most incompetent in the country. They will lose, send to a wrong place, or flat out delay your packages without fail. This place should’ve been shuttered years ago and left up to Portland who does an excellent and fast job.
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February 2023 by Jordan Teeling
Claimed to have attempted to deliver my package with no answer. I was home waiting for said package to arrive, no knock or anything. The notice was left in my apts mailbox outside the complex. Pure laziness, rescheduled for the following day and got no updates at all the entire day.
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January 2023 by Karl Pursch
It's another Taxpayer supported LAZY INCOMPETENT Government entity...They have little care or concern for the General Public who pays there salary...Reminds of what is sitting in the White House...Biden Harris be Damned..
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December 2022 by Bryce Edwards
Lies about attempted deliveries. Attempted to pick up my packages at the carrier facility after receiving a notice stating they were there and was told they were not after waiting in a line for over an hour. A complete joke. Totally unprofessional and unreliable.
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December 2022 by Sarah N.
Walked into this post office at 1:15 as people were waiting in line to be helped, the two clerks yelled "it's passed 1:00, we are closed" to my husband and I only....but online states they close at 2:00 on Saturday and there was a line of people being helped and more people walking in that also were under the impression that they close at 2:00...it was very confusing. I didn't say one word and left. It's sad because it's the holidays and they shouldn't be turning away customers almost an hour before closing...
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December 2022 by Drew Bodtke
It was almost an argument trying to ask for a pen to write my addresses on a priority envelope. They had one pen out and it was dead. So I waited in a long line patiently and politely asked if I could borrow a pen and they made a big deal about someone stealing all the pens they had out, i was already late to work and 14 miles from home, finally an elderly lady behind me offered me a pen THEN the staff offered me one. Noted and checked to b.y.o.p from now on
