-
January 2024 by Shaun Edinger
Chris who works there is rude. The other people who work the main office are pleasant and will fix your issues. If you see Chris sitting at the front highly recommend you ask for some one else.
-
December 2023 by sarah maria
Worst post office in Eugene. The service is extremely slow and the staff is very unprofessional.
-
November 2023 by Liquid Sunshine
The people are nice that bring the mail but the box that is used to leave small packages is gotta be 25 years old in the locks are rusted and don’t work and the keys keep breaking off and you keep leaving packages in there two packages that are almost impossible to retrieve so I’m having to call the post office to find you guys to find out how to get my package and this is the umpteenth time I’ve had to do this I would really appreciate if you guys were quit leaving mail in these old boxes and replace it with the federal funds that you’re given by our tax money. The inconsistency of these lock mechanisms is extremely frustrating as you’ll see in the picture. The key goes in one of the two key holes for one box, but the actual different keyhole for the upper box and you can’t even turn the key because it’s so rusted and this is a 20 year old box for sure next to a brand new box we need a better system or at least proper functioning locks please ???
-
October 2023 by Chris Long
Can not consistently have the carrier deliver packages inside to our business that do not fit in the tiny cluster parcel locker. We open at 930am. Usps on 10/24 shows a closed at 10:24am. We were clearly open. No information note left in the mailbox. Today, 2nd so called attempt on same package, at 9:11am. We open at 9:30am. Upon visiting the USPS office, the customer counter rep contradicted the guidance given to me by the manager on site. I was told to repeatedly way for failed delivery attempt. Then the next day go pickup the package. Assuming they don't dispatch it and can find it in the back area.
-
October 2023 by Keith Miller
I love the self mail kiosk here.
-
September 2023 by Aaron Pagel
Pleasant, but will interrupt you when you are describing a situation and pitch responsibility to some place else based off of their partial understanding of what you were trying to describe. If they do try to improve their process, they do it at your expense by not delivering your mail.Par for the course in the "postal service as a business" world we've adopted.
-
July 2023 by Tracy Edblom
Was able to take care of all my needs even after hours
-
July 2023 by Jacob Dowell
Very respectful and kind people and always helpful or pointed in direction if they can't help a situation
-
June 2023 by Acacia Argo
How on gods green earth does $80 worth of sh¡t go missing?? Gifts for my grandma were in that package
-
May 2023 by James Laursen
Stood in line for an hour while one of the older employees was letting his old friend cut line and there was more than eight people in line people need to be fired at this location
-
March 2023 by Nina Ford
Really sick of mail being misdelivered or not delivered at all. Yesterday, had a package scanned as delivered (items that are not able to be re-ordered or replaced), and have had no response. I see the mail person more busy talking on his phone most of the time when he’s making deliveries so I’m not surprised by the constant mistakes. My mail often goes to my neighbor, and clearly someone else has my package now.
-
March 2023 by Megan Bruce
Why can’t you guys deliver packages on time or just deliver them at all? These last few months have been hell trying to get my mail from you guys. Sometimes I’ll get a “door isn’t accessible” when it definitely is.
-
March 2023 by Cassidy Muller
Our mail carrier has decided to stop delivering our mail and has declared our address as vacant. Our mail isn’t even being held at the post office, it is being sent directly back to the sender. We have filled out change of address forms multiple times now (even though we have lived at this address for over a year and a half now) only to have them returned either ripped in half or with a passive aggressive handwritten note left on them. We have gone in to the post office multiple times to speak with someone only to be told that they will have a manager call us back, but they never do. It’s insanely weird and unprofessional behavior.. all because we forgot to check our mail and accidentally left our mailbox too full.
-
February 2023 by Rex Graham
one of Eugene's best post office locations ,the staff and employees are always cherry and provide great fast and correct service
-
January 2023 by Aaron Dukes
Always a great experience at Post Office here. Very friendly staff and I love the kiosk
